Crisp Recruit
Director of Operations
Tampa, FL · Director
Sponsorship not specifiedDetected 7 days ago
ExcelQuickBooksPerformance ManagementAR/VRLeadershipCommunicationCollaborationProblem SolvingAccounts Payable
About the role
- Do you excel at maintaining operational excellence while fostering a strong collaborative culture?
- Are you proactive, detail-oriented, and ready to step into a pivotal role at a growing firm?
- In recent years, we expanded into Florida by acquiring an established estate planning practice, marking a significant growth phase as demonstrated by our Tampa office becoming a high-revenue location.
Responsibilities
- Leadership Partnership: Serve as a strategic operational partner to the President by preparing leadership meeting agendas, facilitating follow-through on key initiatives, and helping drive execution of firm priorities.
- You will own the company performance dashboard, serving as a conduit to leadership by curating and reporting key data on a consistent basis.
- Office & Team Operations: Foster a highly functional, collaborative workplace by ensuring teams have the resources, systems, and support needed to perform at their best.
- Partner with leadership to monitor receivables, participate in AR strategy meetings, and help ensure financial processes are timely, accurate, and aligned with firm objectives.
- Collaborate with leadership to develop meaningful role-specific KPIs and reporting that support individual and firm-wide success.
- Support leaders in creating an engaged, high-performing team while helping navigate change, reinforcing expectations, and strengthening communication across the organization.
- Key Traits: Strong organizational and communication skills, ability to build relationships quickly, process-driven with high emotional intelligence.
- Are you a strategic thinker ready to lead multi-state operations in a thriving law firm?
- Can you partner directly with firm leadership to drive efficiency and growth?
- As an operational partner to the President, this leader will significantly impact the firm's trajectory, enhancing our capability to assist families with their planning and probate needs.
Requirements
- Experience Required: 3-5+ years in operations or office management, ideally in multi-site environments.
- Legal industry experience is not required.
- Problem-Solving Ability: Must be proactive and comfortable in difficult conversations, with a focus on maintaining culture while ensuring accountability.
- 3-5+ years in operations or office management, ideally in multi-site environments.
- Bachelor's degree is required.
- Must be proactive and comfortable in difficult conversations, with a focus on maintaining culture while ensuring accountability.
Skills
- Leadership
Compensation
- Maintain HR compliance, coordinate Mutual Accountability meetings, oversee personnel documentation, coordinate annual employee handbook updates and acknowledgments, and partner with leadership to support employee development, engagement, and organizational growth.
Benefits
- Educational Background: Bachelor's degree is required.
Company info
- Serve as a steward of the firm's culture by modeling its core values and fostering an environment built on trust, accountability, collaboration, and continuous improvement.
- What we're looking for:
- Our practice extends across Michigan and Florida, reflecting our commitment to growth and industry leadership.
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This listing is sourced directly from Crisp Recruit's careers page and normalized into a canonical job model.