Crisp Recruit

Crisp Recruit

Director of Operations

Tampa, FL · Director

Sponsorship not specifiedDetected 7 days ago
ExcelQuickBooksPerformance ManagementAR/VRLeadershipCommunicationCollaborationProblem SolvingAccounts Payable

About the role

  • Do you excel at maintaining operational excellence while fostering a strong collaborative culture?
  • Are you proactive, detail-oriented, and ready to step into a pivotal role at a growing firm?
  • In recent years, we expanded into Florida by acquiring an established estate planning practice, marking a significant growth phase as demonstrated by our Tampa office becoming a high-revenue location.

Responsibilities

  • Leadership Partnership: Serve as a strategic operational partner to the President by preparing leadership meeting agendas, facilitating follow-through on key initiatives, and helping drive execution of firm priorities.
  • You will own the company performance dashboard, serving as a conduit to leadership by curating and reporting key data on a consistent basis.
  • Office & Team Operations: Foster a highly functional, collaborative workplace by ensuring teams have the resources, systems, and support needed to perform at their best.
  • Partner with leadership to monitor receivables, participate in AR strategy meetings, and help ensure financial processes are timely, accurate, and aligned with firm objectives.
  • Collaborate with leadership to develop meaningful role-specific KPIs and reporting that support individual and firm-wide success.
  • Support leaders in creating an engaged, high-performing team while helping navigate change, reinforcing expectations, and strengthening communication across the organization.
  • Key Traits: Strong organizational and communication skills, ability to build relationships quickly, process-driven with high emotional intelligence.
  • Are you a strategic thinker ready to lead multi-state operations in a thriving law firm?
  • Can you partner directly with firm leadership to drive efficiency and growth?
  • As an operational partner to the President, this leader will significantly impact the firm's trajectory, enhancing our capability to assist families with their planning and probate needs.

Requirements

  • Experience Required: 3-5+ years in operations or office management, ideally in multi-site environments.
  • Legal industry experience is not required.
  • Problem-Solving Ability: Must be proactive and comfortable in difficult conversations, with a focus on maintaining culture while ensuring accountability.
  • 3-5+ years in operations or office management, ideally in multi-site environments.
  • Bachelor's degree is required.
  • Must be proactive and comfortable in difficult conversations, with a focus on maintaining culture while ensuring accountability.

Skills

  • Leadership

Compensation

  • Maintain HR compliance, coordinate Mutual Accountability meetings, oversee personnel documentation, coordinate annual employee handbook updates and acknowledgments, and partner with leadership to support employee development, engagement, and organizational growth.

Benefits

  • Educational Background: Bachelor's degree is required.

Company info

  • Serve as a steward of the firm's culture by modeling its core values and fostering an environment built on trust, accountability, collaboration, and continuous improvement.
  • What we're looking for:
  • Our practice extends across Michigan and Florida, reflecting our commitment to growth and industry leadership.

This listing is sourced directly from Crisp Recruit's careers page and normalized into a canonical job model.