Amli
Concierge
Chicago, IL
Sponsorship not specified$27k-$30kDetected 30 days ago
ExcelCustomer SupportResearchCommunicationMicrosoft Office
About the role
- This role is ideal for someone who thrives on delivering exceptional customer service and enjoys being the go‑to resource for residents in a fast‑paced, urban environment.
- The Concierge provides high‑level assistance to residents and guests, ensuring a welcoming experience while supporting day‑to‑day service needs.
Responsibilities
- Build rapport with residents and respond to requests in a timely, efficient, and courteous manner
- Manage amenity and penthouse reservations
- Manage the Luxer package system, including daily audits
- Develop and distribute a daily resident newsletter
- Maintain up‑to‑date merchant, vendor, and service contact lists
- Maintain a professional appearance at all times
- Support other AMLI communities when needed
Requirements
- Strong knowledge of the local area, services, merchants, and attractions
- Proficiency in Microsoft Word, Excel, and internet research
- This role requires strong communication skills, attention to detail, and expert knowledge of local services, vendors, and amenities.
- Ability to stand, walk, and sit for extended periods
Nice to have
- Restaurants, events, and game tickets
- Vet, kennel, and travel accommodations
- Receive and coordinate package deliveries (FedEx, UPS, etc.)
- Assist with special resident requests as needed
- Participate in AMLI volunteer and community activities
- Full‑time, 40 hours per week
- Tuesday - Saturday schedule
- High School diploma or GED required
Compensation
- $27k-$30k
Benefits
- Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family.
- Tuition Reimbursement - Keep growing in your career.
- Paid Time Off (PTO)
- PTO increases with tenure
Equal opportunity
- AMLI is an equal opportunity employer.
This listing is sourced directly from Amli's careers page and normalized into a canonical job model.