linksquaresinc

Account Manager

Hybrid (Boston, MA)

Sponsorship not specified$95k-$105kDetected 50 days ago

SalesforceCRMAccount ManagementForecastingOrganizational Skills

About the role

A successful Account Manager is a commercially savvy, organized professional who thrives in a fast-paced environment.
You are responsible for the health and growth of your assigned territory, managing the full lifecycle of the customer relationship after the initial sale.
Join our Customer Experience organization, a detail-oriented and financially driven team dedicated to driving long-term value and growth.

Drive Retention & Expansion: Take ownership of your territory to drive renewal engagement and identify strategic upsell and cross-sell opportunities
Strategic Negotiations: Partner with CS, Marketing, and Legal teams to prepare for and execute complex contract negotiations and renewals
Forecasting & Reporting: Maintain an accurate pipeline and forecast with clear next steps
Ability to build strategic relationships at various levels, both internally and externally

3+ years of proven experience handling and negotiating renewals, upsells, and cross-sells in a high-performance SaaS environment
Experience with Salesforce, Gong.io, Outreach, and Catalyst (or similar CRM/CS tools)
Must be highly organized, process-oriented, and capable of working to strict targets and deadlines

for this role includes an annual base salary between $95,000 to $105,000.
On-target commissions for this role range between $50,000 to $70,000 annually, with an opportunity to earn more than the on-target commission by exceeding targets.
LinkSquares takes into consideration a number of factors when determining an employee's starting salary, including work location, job-related skills, and relevant education, experience and training.
The recruiter assigned to this role will share more information about the specific compensation and benefit details associated with this role during the hiring process.

Monitor account health triggers, product usage dashboards, and support cases to proactively reach out to customers with relevant content
Candidates are eligible to participate in the company's benefit programs.

LinkSquares is a Boston-based, AI-powered CLM SaaS leader trusted by organizations like DraftKings, Manscaped, and Vivid Seats.
We automate the contracting process for legal, finance, and HR teams, helping them save time, cut costs, and improve business outcomes.
For more information, visit linksquares.com.
The Account Management team sits at the heart of our net retention strategy, transforming product usage data into strategic opportunities.
We are a collaborative group that works closely with Marketing, Legal, and CS to navigate complex negotiations and ensure our customers-like TIME and Peregrine Hospitality-achieve their positive business outcomes.

LinkSquares is an Equal Opportunity Employer and does not discriminate based on any legally protected characteristics.

This listing is sourced directly from linksquaresinc's careers page and normalized into a canonical job model.