Live Nation Entertainment

Senior Manager, Global Fraud Strategy

Work From Home - Texas · Senior · Full-time

Sponsorship not specifiedDetected 7 days ago

SQLDatabricksExcelHRLeadershipCommunicationCollaborationPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

Ticketmaster's Fraud Strategy team is dedicated to protecting fans, clients, and the business through innovative fraud prevention and risk management solutions.
Operating in a fast-paced, data-driven environment, the team leverages advanced technologies, large-scale datasets, and strategic analysis to combat evolving fraud threats across global eCommerce platforms.

Partner with leadership teams to develop strategic plans related to fraud prevention and chargeback reduction
Collaborate with product, engineering, and external partners to design scalable fraud prevention solutions while supporting successful payment processing
Drive advanced analytics initiatives by transforming large and complex datasets into actionable insights for senior leadership
Support cross-functional initiatives and provide analytical insights that influence key business decisions
Deliver executive-level reporting and presentations, including weekly metrics, monthly business reviews, and strategic planning updates
Develop and coach junior team members to support organizational growth and capability building
Demonstrated success applying analytical and data mining techniques to identify fraud trends, quantify impact, and drive business outcomes
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

The ideal candidate combines deep expertise in eCommerce payment fraud with strong analytical capabilities, operational leadership, and the ability to translate complex data into actionable business recommendations.

10+ years of experience in fraud strategy, fraud operations, risk management, or related eCommerce fraud disciplines
5+ years of leadership and people management experience
Expertise with fraud management and rule-based platforms such as Sift, Kount, Accertify, or similar solutions
Advanced SQL proficiency with experience performing complex data extraction, validation, and analysis
Experience working with business intelligence and analytics platforms such as Domo and Databricks is strongly preferred
Advanced Microsoft Excel and PowerPoint skills with the ability to communicate effectively across technical and executive audiences
Fraud Strategy Leadership
Strategic Communication
Cross-Functional Collaboration

Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

Reliability
Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork - While we celebrate individual achievements, we know have more success as a team.
Integrity
We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging
We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
We are seeking a highly motivated and experienced fraud professional who thrives on solving complex problems, developing scalable fraud strategies, and driving measurable business impact.
The Senior Manager, Global Fraud Strategy will play a key leadership role in developing and executing fraud prevention strategies across Ticketmaster's global platforms.
This individual will lead analytical initiatives, optimize fraud detection tools and rules, and partner closely with cross-functional stakeholders to balance fraud mitigation with a seamless customer experience.
Lead and mentor a team of experienced Fraud Analysts specializing in payments, fraud prevention, and risk management

We aspire to build teams that reflect and support the fans and artists we serve.
Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.
As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions relate

This listing is sourced directly from Live Nation Entertainment's careers page and normalized into a canonical job model.