Docker, Inc
Legal Operations Analyst
Canada · Mid · Full-time
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About the role
- ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls.
- You will report to the VP and Head of Legal with direct collaboration and oversight from the Sr.
- This role is a strong fit for someone who enjoys hands-on operational work, likes systems and processes, and wants to expand their use of AI in legal operations.
Responsibilities
- Manage contract intake, routing, approvals, and signature coordination, keeping stakeholders informed throughout the process.
- Support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking.
- Support administration of legal technology platforms, including workflow maintenance, user support, and data quality.
- Support pilots of new AI tools and use cases, gathering user feedback and tracking accuracy, adoption, and time savings.
- Develop and maintain standard operating procedures, templates, and knowledge resources, and train stakeholders on legal technology and responsible AI use.
- Build and maintain dashboards tracking contract volume, cycle times, and outside counsel spend, translating data into actionable insights.
- Support systems integration and process improvement projects with cross-functional teams, identifying opportunities for automation and AI to streamline legal operations.
- Manager of Legal Operations, and partner with Sales, Deal Desk, Finance, Product, and Engineering.
- Flexibility that fits your life - We trust you to manage your schedule while delivering great work.
- We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives.
Requirements
- 3+ years of experience in legal operations, contract management, a paralegal role, or a related operational role, including experience at a SaaS or technology company.
- Experience supporting contract intake, review coordination, or signature processes.
- Hands-on experience applying AI tools to legal or operational tasks, including drafting prompts, reviewing outputs for accuracy, and refining results.
- Bachelor's degree or equivalent professional experience.
- Direct experience with Ironclad, Wordsmith, Brightflag, or similar systems.
- Familiarity with invoice review, accrual tracking, or outside counsel billing.
- Familiarity with Salesforce, Zip, or other systems connected to legal workflows.
- Experience maintaining reports, playbooks, standard operating procedures, or training materials.
- Experience supporting a small in-house legal team.
- Experience helping test or improve AI-assisted workflows.
- Hands-on experience using a contract lifecycle management (CLM) platform, such as Ironclad, Icertis, Agiloft, or DocuSign CLM.
- Strong organizational skills, attention to detail, and the ability to manage competing requests.
- Good judgment about when to follow established procedures and when to ask questions or escalate.
- Clear written and verbal communication skills and the ability to collaborate and follow through on assigned work in a remote team.
Compensation
- Compensation & Equity
Benefits
- Time to recharge - Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support - Set up your workspace for comfort and success.
- Technology stipend - Equivalent to US$100 net per month to help support your work.
- Learning & development - Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave - 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees - Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits - Medical, retirement, and paid holidays vary by country.
Company info
- You will work inside Docker's legal technology stack (Ironclad, Brightflag, Salesforce, and Zip) and the AI-assisted workflows we are actively building, with real ownership of your workstreams and direct influence on how those tools evolve.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- Docker does not offer visa sponsorship for this role.
This listing is sourced directly from Docker, Inc's careers page and normalized into a canonical job model.