ICON
Director, People Operations
Austin, Texas, United States · Director · Contract
Sponsorship not specifiedDetected 55 days ago
Process ImprovementRecruitingHRLeadershipCommunication
About the role
- ICON is looking for a Director of People Operations to provide unified leadership across people and talent acquisition operations, total rewards, payroll, and HR technology functions.
- This is a full-time, onsite position based on our Austin, TX HQ Campus and reports to the VP of People.
- Employment with ICON is based on merit, competence, and qualifications.
Responsibilities
- Hire and develop team members across the People Ops functional area
- Build and maintain strong working relationships and feedback loops between the People Operations group and unit-embedded HR and TA Business Partners.
- Develop and execute roadmaps that transform existing processes into proactive, scalable
- Build and launch clear operational guidance to end users across the business to support adoption
- Build metrics, systems, and team structures that enable efficient talent acquisition at scale
- Analyze existing workflows and implement systematic improvements that reduce manual effort and increase
- Own and oversee onboarding, offboarding, performance, merit and job change processes
- This role will transform our existing processes into proactive, scalable systems while building cohesive teams that support our rapid growth across a distinct set of business units.
- If you're an HR operator with experience creating processes across both People and Talent Acquisition who is looking to build and own solutions that drive meaningful results across the business, this role is for you.
- Optimize HR technology systems that create an integrated tech stack supporting operational
Requirements
- 8+ years of progressive people operations experience with at least 3 years in functional manager or higher level
- Proven track record leading people operations transformation in scaling organizations (300+ employees)
- Bachelor's degree in Human Resources, Business Administration, or related field
Skills
- Experience in high-growth technology or manufacturing environments
- Experience working with government contract requirements
- Proven ability to build structure from ground up
- Excellent communication skills and ability to influence without direct authority
Compensation
- Oversee comprehensive compensation and benefits programs that support rapid organizational scaling
Benefits
- Lead total rewards and payroll operations, ensuring operational continuity and strategic alignment
- Oversee comprehensive compensation and benefits programs that support rapid organizational scaling
- Direct experience managing total rewards, and HR technology implementations
Equal opportunity
- ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.
This listing is sourced directly from ICON's careers page and normalized into a canonical job model.