Career Opportunities AT Mindset
Intake Specialist (PST 9-6/EST 11-8)
Remote (United States)
Sponsorship not specifiedDetected 26 days ago
Communication
About the role
- Job Responsibilities: Conduct initial assessments of clients to determine their needs and eligibility for services.
- Coordinate with other team members to ensure seamless service delivery.
Responsibilities
- Collect and document client information accurately and confidentially.
- Communicate effectively with clients to explain services, answer questions, and provide support.
- Maintain accurate records and documentation of client interactions and services provided.
Requirements
- Proven experience as an intake specialist or in a similar role.
- Proficiency in Google Workspace.
- Ability to multitask and prioritize tasks effectively.
- Participate in team meetings and training as required.
Nice to have
- Knowledge of virtual phone systems and online scheduling software.
- Schedule: 8 hours per day, 5 days a week, available overtime (Shift 11 - 8 EST)
Skills
- Understanding of SSI/SSDI and experience assisting with applications Excellent verbal and written communication skills.
Company info
- About Mindset Care, Inc.
- Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.
- Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.
- Remote first policy Large responsibility from the start The ability to ascend within the company A team of creative, transparent entrepreneurs driven to accomplish our mission
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This listing is sourced directly from Career Opportunities AT Mindset's careers page and normalized into a canonical job model.