Fairfield University
Associate Director, Financial Aid
Fairfield, CT · Director · Contract
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About the role
- The Associate Director of Financial Aid is a key member of Fairfield University's Financial Aid leadership team, supporting the administration, compliance, and continuous improvement of financial aid operations.
- In alignment with the University's Jesuit, Catholic mission and commitment to cura personalis, this role advances access, affordability, and student success through ethical, student-centered service.
- Provide leadership for day-to-day operations, including staff guidance, workflow coordination, and process improvement.
Responsibilities
- The Associate Director partners with the Executive Director to implement strategy, oversee core processes, and enhance systems that support efficient and equitable delivery of financial aid.
- Partner with the Executive Director to support strategic planning, policy development, and operational effectiveness.
- Create and maintain office policies and procedures manual in accordance with federal, state and university policies.
- Manage financial aid systems and technology (e.g., Net Partner), including implementation of enhancements and electronic processes.
- Support institutional reporting requirements, including FISAP, and collaborate with Institutional Research on data analysis and reporting.
- Manage state grant program awarding, reconciling and reporting requirements.
- Serve as liaison to campus partners to support a coordinated, student-centered approach to service delivery.
- Serve as liaison to the advancement and development office in support of the university endowment selection and awarding process. Maintain and manage the endowment selection process.
- Manage an assigned student caseload and perform file review and verification as needed.
- Support onboarding, training, and professional development of staff. Conduct performance reviews of direct reports.
Requirements
- Bachelor's degree.
- Minimum of 5 years of progressively responsible experience in financial aid administration.
- Demonstrated knowledge of federal, state, and institutional financial aid regulations.
- Experience with financial aid systems and data management.
Nice to have
- Experience with PowerFAIDS, Workday Student, or similar systems.
- Experience with Federal Student Aid Systems such as NSLDS, COD, etc.
- Experience supervising staff or leading projects/initiatives.
- Experience in a mission-driven, Jesuit, Catholic, or similarly values-based institution.
- Knowledge, Skills, and Abilities
- Commitment to Fairfield University's Jesuit, Catholic mission and values, including cura personalis.
- Strong leadership, collaboration, and team development skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
Compensation
- Prepare audit documents and act as liaison to auditing firm during the annual A-133 audit and/or state audit as needed.
Benefits
- Collaborate with the university School Certifying Official on matters related to Veteran's Benefits and eligibility.
- Monitor updates from the U.S. Department of Education, NASFAA, and other professional organizations and implement changes as needed.
This listing is sourced directly from Fairfield University's careers page and normalized into a canonical job model.