Fay

People Operations Specialist

NYC or SF; REMOTE-US

Sponsorship not specified$100k-$130kDetected 20 days ago

AccessibilityLogisticsHRISOnboardingCommunicationOrganizational Skills

About the role

You will join as a founding member of Fay's People Team, reporting to our People leader and taking care of the mission-critical work that helps our team of incredible Faybies thrive.
This is an individual contributor role for someone who is detail-oriented, organized, and energized by being a go-to resource for employees.
You're comfortable juggling multiple priorities, enjoy creating order out of ambiguity, and care deeply about delivering a great employee experience.

Identify gaps or inefficiencies in existing people processes and help design simple, scalable solutions
Build and maintain documentation, playbooks, and internal FAQs that support consistency as the team grows
Manage offboarding processes, including exit logistics, documentation, and knowledge transfer
Partner closely with managers and leaders to support performance processes, org changes, and team needs
Support compliance with employment laws and regulations across the states
Support culture and engagement initiatives, including events, recognition programs, and internal communications

3+ years of experience in People Operations, HR, or a related function, at a startup or fast-growing company
Demonstrated ability to handle sensitive and confidential information with discretion and judgment

Familiarity with common HRIS/payroll platforms (e.g., Rippling, Greenhouse, Gem)
(Not required, but strong differentiators)

We celebrate diversity and are committed to creating an inclusive environment for all employees.
$100,000 - $130,000 USD

Serve as a first point of contact for employee questions related to benefits, policies, and general People topics, across NYC, SF & Remote locations

This listing is sourced directly from Fay's careers page and normalized into a canonical job model.