TRM Labs

Head of Product Design

North America

Sponsorship not specifiedDetected 6 days ago

RESTAgentic AIA/B TestingSketchUI DesignDesign SystemsCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptability

About the role

A stakeholder needs competing concepts by end of day.
Instead of assigning it and waiting until tomorrow, you'll generate three AI-assisted concept variants yourself within the hour, then hand your team the sharpest one to refine.
Two designers on different pods independently solve the same interaction problem two different ways.

Responsibilities

Two designers on different pods independently solve the same interaction problem two different ways. You'll catch it, and by the end of the week there'll be one documented pattern in the design system with both flows updated.
BUILD A SAFER WORLD.
TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks.
you'll still be doing design work yourself, not just running the team that does it.
Make TRM's product design team known as an agentic powerhouse, internally and across the industry
Make design's day-to-day impact visible across the company, not just at launch
Attract, hire, and develop top design talent, with real attention to each designer's individual growth, not just team output
Set and manage team priorities, coordinating resources across the product portfolio
Be a thought leader in agentic design, both internally and externally
We are building a safer world.

Requirements

You've built or grown a successful product design team before, not just managed one you inherited, and you've run a team against more demand than headcount, making real trade-offs when priorities required it.
You can walk us through a workflow you've actually built.
Leaders who've only managed process (roadmaps, rituals, standups) without a track record of raising the craft bar themselves
Work that often requires operating with a high degree of ambiguity

Company info

Already designs with AI tools as part of a real workflow (prototyping, critique, or production) and can demo it
Experience designing product surfaces where AI or automation does real work on a user's behalf, or a clear point of view on how that design problem differs from traditional UI design
Design leaders who've stopped producing design work themselves and only review, direct, or approve it
Design leaders who measure success in screens shipped or design-system components maintained
Anyone who treats AI as a mood board tool rather than something already load-bearing in how their team works
hiring, developing, and retaining designers, not just inheriting a roster
You'll report directly to the VP of Product and lead a team of five product designers.
Product Design sits alongside Product Management, Product Marketing, and TRM Academy inside the Product org.
You'll partner closely with PM and PMM pods, embedded in the same discovery and launch cycles they run, and work just as directly with Sales, Customer Success, and Engineering, so design moves at the same speed as the rest of the team.
A stakeholder needs competing concepts by end of day. Instead of assigning it and waiting until tomorrow, you'll generate three AI-assisted concept variants yourself within the hour, then hand your team the sharpest one to refine.
A candidate doesn't have a conventional 10-year portfolio, but ships full working prototypes with AI tooling faster than most senior designers ship static mockups. You'll make the offer that week.

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This listing is sourced directly from TRM Labs's careers page and normalized into a canonical job model.