Triple Whale

AI Marketing Strategist

Remote- US

Sponsorship not specifiedDetected 7 days ago

SQLRESTLLMsGrowth MarketingPerformance MarketingCustomer SuccessShopifyCommunication

About the role

Triple Whale is the AI operating system built for modern ecommerce.
We help you see what's actually working in your business, what's not, and what to do next.
Then we take action for you - pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites.

Lead customer activation for Moby, helping new users identify the first use cases most likely to create value.
Partner with product, design, and engineering to share customer feedback and improve the Moby experience.

Hands-on experience in media buying, growth marketing, ecommerce marketing, or agency strategy.
Familiarity with platforms such as Meta, Google, TikTok, Amazon, Shopify, Klaviyo, or similar ecommerce/growth tools.
Strong understanding of marketing metrics like CAC, ROAS, MER, LTV, AOV, contribution margin, retention, and payback.
Practical experience using AI tools such as Claude, ChatGPT, Perplexity, Cursor, Replit, Lovable, n8n, or similar systems.
The confidence to be prescriptive without taking over: you can recommend what to do while teaching the customer how to operate.

Agency experience or experience managing multiple brands/accounts.
Experience scaling DTC or retail brands.
Familiarity with attribution, incrementality, MMM, or marketing measurement.
Comfort with SQL or BI tools.
Experience in customer success, solutions consulting, or performance marketing leadership.

We Move (Very!)
Candor, directness, and honest communication helps us learn, grow and improve so we can win together.
We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
We act with honor, integrity and empathy, and have deep respect for our customers and each other.
Triple Whale is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Us in Making Waves
If you're looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you.
We're on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.
Got here thanks to a friend?
Splash some gratitude their way!
They'll need to submit your application through our referral system to make it official.
Coach customers on how to evaluate Moby's recommendations, ask better questions, and turn AI outputs into decisions.
Be prescriptive during onboarding: diagnose opportunities, recommend workflows, and help customers build early trust in Moby.

This listing is sourced directly from Triple Whale's careers page and normalized into a canonical job model.