Matter Health

Property Success Manager

Springfield, MA

Sponsorship not specifiedDetected 12 days ago

SalesAccount ManagementCustomer SuccessLeadershipCommunicationTime ManagementPublic Speaking

About the role

Matter Health is seeking a Property Success Manager to serve as the primary relationship owner for our affordable housing partners throughout Massachusetts.
This is a highly visible, field-based position responsible for developing, onboarding, and maintaining strong partnerships with property management teams while ensuring Matter Health delivers an exceptional experience for both residents and community partners.
This role is ideal for someone with an account management, customer success, community engagement, hospitality, or property management background who enjoys building relationships, solving problems, hosting events, and serving as a trusted partner.

Develop trusted partnerships with property managers, service coordinators, and community leaders.
Maintain strong communication with property leadership.

Bachelor's degree or equivalent experience.
Experience working in relationship-focused roles.
Excellent communication and presentation skills.
Strong organizational and time management skills.
Valid driver's license and reliable transportation.
Ability to travel regularly throughout the assigned market.
You'll have the opportunity to directly impact the lives of older adults while helping strengthen the communities we serve.
We're committed to supporting every team member, both professionally and personally.

Financial wellness resources
Up to 4 weeks of Paid Time Off
Opportunity to help shape a rapidly growing healthcare organization
Matter Health is transforming healthcare by bringing primary and preventive care directly into affordable housing communities where older adults live.
Build long-term relationships that support Matter Health's continued growth within each community.
Introduce property teams to Matter Health's care model and partnership approach.
Represent Matter Health at community meetings and property events.
Build excitement around Matter Health services.
Ensure residents understand the value of relationship-based healthcare.
Ensure Matter Health is represented professionally within every community.

As we continue expanding throughout Massachusetts, we're looking for passionate relationship builders who thrive in the community and want to make a meaningful impact every day.

Matter Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every team member feels welcomed, respected, and empowered to succeed.
Matter Health is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive workplace where every team member feels welcomed, respected, and empowered to succeed.

This listing is sourced directly from Matter Health's careers page and normalized into a canonical job model.