ModSquad

ModSquad

Remote Bilingual Customer Support (French/English) - Music Streaming

MAR Remote, MA

Sponsorship not specifiedDetected 90 days ago
Customer SupportCommunication

About the role

  • We Could Use Someone Like You in Our Crew.
  • Are you passionate about music and fluent in both French and English?
  • Specifically, you will be responsible for responding to customer inquiries via inbound messages in both French and English.

Requirements

  • 40 hours per week are required for the 8-week orientation period.
  • 12 hours are required on Saturday and/or Sunday

Skills

  • ModSquad has been reinventing the Customer Experience Services industry since 2007.
  • ModSquad is an Equal Opportunity Employer.

Compensation

  • Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills.

Company info

  • As a member of this team, you will be the first point of contact for customers, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience.

This listing is sourced directly from ModSquad's careers page and normalized into a canonical job model.