Inspiren

Inspiren

Implementation Manager - West Coast Preferred

Remote, US · Staff+

Sponsorship not specified$150k-$170kDetected 12 days ago
Project ManagementProcess ImprovementCommunicationCollaboration

About the role

  • The implementation manager will be responsible for driving hardware and software delivery, hitting project milestones, executing training, and successfully transitioning the customers and the site to a clinical success manager.

Responsibilities

  • Project Management: Develop and implement the project plans to ensure sites are completed on-time, on-cost, with highest customer satisfaction, as well as other key KPIs, partnering with operations, product support, and other key contractors.
  • Deployment Execution: Own the entire project lifecycle, from sales handoff, initial scoping and planning, through implementation, training, to post-implementation support.
  • Customer Engagement: Manage the operational/tactical relationships with key customer stakeholders, acting as the primary point of contact for implementation engagements.
  • Cross-Functional Collaboration: Partner with Go-to-Market to understand customer needs and ensure solutions are tailored to meet these needs, collaborating with other key functions.
  • Process Optimization: Drive necessary improvements within the end-to-end implementations process, leverage lean tools such as value-stream mapping, etc.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
  • Develop and implement the project plans to ensure sites are completed on-time, on-cost, with highest customer satisfaction, as well as other key KPIs, partnering with operations, product support, and other key contractors.
  • Own the entire project lifecycle, from sales handoff, initial scoping and planning, through implementation, training, to post-implementation support.
  • Manage the operational/tactical relationships with key customer stakeholders, acting as the primary point of contact for implementation engagements.
  • Partner with Go-to-Market to understand customer needs and ensure solutions are tailored to meet these needs, collaborating with other key functions.

Requirements

  • Bachelor's degree in engineering, information technology, or a related field

Nice to have

  • Excellent project management skills, with a track record of delivering complex projects on time and within budget.
  • PMP certification is strongly preferred.

Compensation

  • At Inspiren, we are committed to fair, transparent, and equitable compensation.
  • We know that every candidate brings a unique combination of experience, skills, and perspectives, and we take these factors into account when determining pay.
  • While compensation may vary depending on your background, role, and location, we are proud to offer a competitive base salary and total benefits package, alongside eligibility for equity awards in the form of stock options.
  • Our compensation and benefits are designed to recognize your contributions and reflect the standards of leading organizations in our field.
  • Your recruiter will be happy to walk you through the full compensation package, including what your total pay could look like, so you have a clear picture of both the immediate and long-term value of joining our team.
  • The annual salary for this role is between $150,000-$170,000 + Equity & Benefits

Benefits

  • Proven experience in managing the implementation of hardware and software solutions, ideally within the health-tech or high-tech sector.
  • The annual salary for this role is between $150,000-$170,000 + Equity & Benefits

Company info

  • Inspiren offers the most complete and connected ecosystem in senior living.
  • Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
  • Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community.
  • Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.
  • About the company
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