Desjardins

Desjardins

Advisory Agent, Member and Client Experience

789, rue Principale Saint-Alphonse-Rodriguez, CA · Full-time

Sponsorship not specifiedDetected 60 days ago
Business DevelopmentAdaptabilityInternal Audit

About the role

  • The work mode arrangement for the position is full-time on site As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied.
  • You promote all Desjardins products and services, and the various distribution channels available.

Responsibilities

  • Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
  • Contribute to business development and maintain business relationships through service delivery and activities.
  • Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

Requirements

  • Knowledge of French is required

Skills

  • The work mode arrangement for the position is full-time on site
  • This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment.

Compensation

  • Competitive salary and annual bonus

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Reimbursement of health and wellness expenses and telework equipment

This listing is sourced directly from Desjardins's careers page and normalized into a canonical job model.