Nordic Knots AB

Sales & Store Operations Associate – LA Flagship

Los Angeles, US

Sponsorship not specifiedDetected 44 days ago

CRMSalesLogisticsInventory ManagementLeadershipCommunicationOrganizational Skills

About the role

The ideal candidate thrives in a varied and engaging environment, possesses meticulous attention to detail, and is prepared to fully commit to the success of the store.
Expert Client Interaction: Serve as the primary point of contact for consumers and professional clients.
Confidently greet, engage, answer questions, and provide reliable product and service information.

Sales & Client Engagement Sales Leadership: Drive face-to-face sales in our store and conduct virtual consultations, offering clients expert-level guidance on our collection, and consistently converting orders through exceptional service, interior design guidance and pleasant customer engagement.
CRM & Sales Cycle Management: Proactively manage the follow-up process from inquiry to delivery and maintenance of client relationships, including quote creation, order processing and client communication, ensuring strong administrative efficiency, conversion and retention.
Sample & Inventory Management (Store & Storage Unit) Inventory Accuracy: Maintain accurate inventory counts and detailed record-keeping for all product samples in the showroom and external storage unit.
Logistics & Receiving: Manage ordering and tracking of new samples and inventory.
Organization & Merchandising: Own the organization and arrangement of samples on the showroom floor and in storage.
Nordic Knots was born from a culture of thoughtful design that lasts beyond seasons and trends.

Minimum of 3 years of experience in high-end retail or showroom sales from a premium design-driven sector such as interior design or lifestyle fashion.
& Skills Industry Experience: Minimum of 3 years of experience in high-end retail or showroom sales from a premium design-driven sector such as interior design or lifestyle fashion.

Comfortable using Point of Sale (POS) systems, CRM software, and Google Workspace/Microsoft Office.
Fusing function and aesthetics with a Scandinavian sensibility, we craft timeless textiles for the modern home.
We believe that great textiles are foundational and can transform a house into a harmonious home - framing the most beautifully curated lives.
We have a constantly growing team in both Sweden and the USA.
We have an entrepreneurial and open-minded culture where new ideas and suggestions for improvements are valued and encouraged.
We seek talented individuals who bring a range of perspectives and inspired ideas.

Technical Proficiency: Comfortable using Point of Sale (POS) systems, CRM software, and Google Workspace/Microsoft Office.
Experience with virtual consultation tools such as Zoom or Teams is a plus.
Desirable Attributes A proactive self-starter mentality - identifying what needs to be done before being asked.
A keen eye for interior design.
The ability to multitask in a fast-paced environment while maintaining a calm, welcoming showroom atmosphere.
The head office as well as the flagship store is located at Birger Jarlsgatan in central Stockholm.
Strong organizational skills with experience managing inventory, logistics, or back-of-house operations.

Take initiative to help replenish showroom racks to maintain optimal display and stock levels.
We are a fast-growing direct-to-consumer Scandinavian interior design brand with the USA as the major market.

Communication Skills: Exceptional verbal and written communication skills, with the ability to maintain a professional and warm tone with both retail customers and Trade professionals, such as Interior Designers and Architects.
Nordic Knots Nordic Knots was founded in 2016 by Liza B Laserow, Fabian Berglund and Felix Berglund.
We are a fun and driven team with high ambitions.
At Nordic Knots everyone should feel that they are a part of and contributing towards our success as we continue to scale up.
At Nordic Knots we stand for a diverse and inclusive workforce.

This listing is sourced directly from Nordic Knots AB's careers page and normalized into a canonical job model.