Mission Lane

Compliance Manager

Remote, United States · Full-time

Sponsorship not specified$129k-$140kDetected 20 days ago

Machine LearningCollaboration

About the role

By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress.
The impact you'll make: Every fraud dispute, collections action and back-office process affects a real person.
You can move with speed while knowing precisely when something needs to go to Legal. - You're curious about how things actually work.

You're curious about how things actually work. You ask "why do we do it this way?" before "is this okay?" That question makes you a better partner and a sharper compliance professional.
The compliance infrastructure this role will own makes sure we get this right.
As a trusted business partner, you'll own day-to-day escalations from fraud and collections and run testing and monitoring against critical controls.
You'll proactively identify gaps, develop and deliver guidance on high-risk compliance topics, partnering with the business to strengthen programs, elevating the expertise of the compliance team around you, and contributing to the strategic direction for these areas.
By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.

6+ years of experience in compliance within a fintech or financial services company
Direct experience in fraud compliance, including dispute handling processes, remediation frameworks, and complaint-driven risk areas
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code automatic stay provisions
Experience conducting compliance monitoring, testing, or audit and exam preparation
High degree of self-direction: you can prioritize competing demands and adapt quickly in a changing environment
Ability to travel approximately four times a year for two to five days at a time
You can dial your risk lens up or down based on the environment.
You can move with speed while knowing precisely when something needs to go to Legal.
Sound like a mission you can get behind?

Experience at a national bank, in credit card compliance
Specific experience in collections and recovery compliance, including familiarity with AI/ML-driven contacting models
Familiarity with eOscar, credit reporting dispute workflows, and furnisher obligations
Experience operationalizing regulatory changes in servicing and back-office environments
Experience with bankruptcy compliance, including automated controls for stay violation prevention
Professional certification: CRCM and/or CAMS
About Mission Lane:
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit.

Annual full-time starting base salary range: $129,000 - $140,000
This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.
Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit.

We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success.
We're looking for a Compliance Manager to own fraud, collections, and back-office compliance for Mission Lane's credit card business, reporting to the Senior Compliance Manager.
When those interactions are fair, compliant and accurate, Mission Lane delivers on our promise to enable progress for our customers.
We're looking for team members who share our dedication to transparency and truth.

Mission Lane is an equal opportunity employer.
Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.
equal opportunity employer.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people workin

This listing is sourced directly from Mission Lane's careers page and normalized into a canonical job model.