Remodel Health
Launch Specialist
Indianapolis, IN · Junior
Sponsorship not specifiedDetected 26 days ago
OnboardingCustomer SupportCommunicationOrganizational Skills
About the role
- Following the conclusion of our busy season, there is a possibility that some team members may be transitioned to a different department based on organizational needs and opportunities.
Responsibilities
- Support Launch Coordinators with administrative tasks throughout the onboarding process
- Respond to and manage inbound customer tickets and phone calls in a timely and professional manner
- Begin developing presentation and client-facing skills through shadowing and training opportunities
Requirements
- Bachelor's degree required
- Highly organized with strong attention to detail
- Strong written and verbal communication skills
- Comfortable interacting with clients via email and phone
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Proactive, solutions-oriented mindset with a willingness to learn
- Comfortable working independently while supporting a team
- Willingness to learn new systems and tools
- Team-oriented with a humble, coachable attitude
Nice to have
- 0-1 year of experience in customer service, administration, or a related field preferred
Benefits
- Full health benefits offering, including life, long-term disability, dental, and vision
- Sabbatical PTO available after 5 years
- We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter.
- Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.
- Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits.
- We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization.
- Prepare materials for client meetings, employee education sessions, and onboarding communications
Company info
- We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise.
- Learn more about who we are here!
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This listing is sourced directly from Remodel Health's careers page and normalized into a canonical job model.