Alignment Healthcare
Patient Navigator (Medical Assistant Program Completion
Las Vegas, NV
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About the role
- Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail.
- We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.
- Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations
Nice to have
- Telemarketing and / or member outreach experience preferred
- Specialized experience in escalation or resolution units preferred
Skills
- Independently motivated self-starter who can prioritize work assignments and make every day a productive day
- Natural "teacher" with the ability to learn plans and describe / explain / educate healthcare coverage and services to our members
- Genuine passion for customer service
- Knowledge of ICD-10 and CPT codes.
- Computer proficient, able to type minimum 35 words per minute (WPM) by 10-key touch.
- Excellent written (email) and verbal (in-person and over the phone) communication skills.
- Able to write routine reports and correspondence.
- Able to apply common sense understanding to carry out detailed but uninvolved written or verbal instructions.
- Able to deal with problems involving a few concrete variables in standardized situations.
- Reasoning
- Computer
- Strong computer skills.
Compensation
- $44,987.00 - $67,480.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Benefits
- Assist with obtaining medical records from any healthcare providers involved in care or hospitals
Company info
- It takes an entire team of passionate and caring people, united in our mission to put the senior first.
- Able to speak effectively before groups of customers or employees of the organization. - Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or verbal instructions.
- Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company.
This listing is sourced directly from Alignment Healthcare's careers page and normalized into a canonical job model.