HG Insights
Review Generation Team Lead & Community Manager
Remote (US) · Senior
Sponsorship not specifiedDetected 17 days ago
HTMLCSSData AnalysisAgentic AIA/B TestingComplianceEmail MarketingContent MarketingSalesforceMarketoCRMLead GenerationCustomer SuccessResearchLeadershipCommunicationCollaborationMentoringPublic Speaking
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odds of building a lasting career here
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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- As the Review Generation Team Lead & Community Manager, you will own the strategy and execution of HG Insights' review generation program end-to-end.
- You will lead a team of campaign specialists and managers, set the direction for how we drive review submissions across our customer and enterprise base, and build a community of engaged reviewers who see ongoing value in participating.
- You'll partner closely with the Director of Leads, Content, and Research to align review generation with broader pipeline and content goals, and you'll use a data-driven approach to guide the team's priorities and measure impact.
Responsibilities
- Own the strategy, roadmap, and prioritization framework for all review generation efforts across product lines and customer segments.
- Lead, coach, and develop a team responsible for executing review campaigns, setting goals, and providing regular performance feedback.
- Partner with the Director of Leads, Content, and Research to align review generation priorities with pipeline, content, and research initiatives.
- Build and nurture a community of engaged reviewers and buyers, including recognition, incentive, and ambassador-style programs that encourage repeat participation.
- Partner with Customer Success and Enterprise stakeholders to prioritize campaigns based on renewal, expansion, and strategic account needs, including direct customer engagement when needed.
- Establish and maintain compliance standards across the team (CAN-SPAM, GDPR, and other email regulations) and ensure best practices are followed consistently.
Requirements
- 5+ years of experience in email marketing, community management, or a related field, including 1-2+ years in a people management or team lead role
- Bachelor's degree in Marketing, Communications, or a related field
- Proven experience managing or mentoring a team, with the ability to set goals, coach, and evaluate performance
- Experience designing and prioritizing campaigns across multiple stakeholders and customer segments
- Data-driven with the ability to translate campaign performance into team strategy
- Proficiency with CRM systems (such as Salesforce Data Cloud), and basic HTML, CSS, and/or Liquid
Nice to have
- Experience specifically in review generation, UGC, or online community management
- Experience running reviewer recognition, loyalty, or ambassador programs
- Familiarity with review platforms
- Background in B2B SaaS or enterprise technology
- We take care of our people fully and genuinely.
- For your financial future, US
Compensation
- We invest in your growth through an annual learning reimbursement and a genuine commitment to developing your career at every stage.
Company info
- HG Insights is the pioneer of Revenue Growth Intelligence.
- For more than a decade, we have delivered comprehensive, AI- driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points.
- Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-
- Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.
- What we are looking for
Equal opportunity
- Employer
- HG Insights is proud to be an Equal Employment Opportunity employer. We do not accept unsolicited resumes from recruiters or employment agencies. In the event of a
- recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any
- financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of HG Insights.
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This listing is sourced directly from HG Insights's careers page and normalized into a canonical job model.