RLS Radiopharmacies

Courier Supervisor

Houston

Sponsorship not specifiedDetected 4 hours ago

LogisticsCustomer SupportLeadershipCommunicationCollaborationAdaptability

About the role

Foster a culture of safety, accountability, and continuous improvement.
Ensure all delivery vehicles are maintained, inspected, and compliant with company and regulatory standards.
Monitor and reinforce proper handling, transport, and chain-of-custody procedures.

The Courier Supervisor is a non ‑ exempt role responsible for coordinating day ‑ to ‑ day courier operations at the radiopharmacy site to support reliable, compliant, and high ‑ quality deliveries.
Courier Coordination & Team Support
Provide day‑to‑day guidance and support to couriers to promote consistent service, customer satisfaction, and adherence to safety and regulatory requirements.
Support hiring efforts by participating in interviews and onboarding, and train new couriers on delivery processes, safety, radiation handling expectations, and customer interaction standards.
Operational Delivery & Support
Assist with route optimization to improve efficiency, reduce costs, and maintain service-level commitments.
Support inventory transport processes and coordinate with pharmacy staff on product readiness.
Assist with administrative and operational tasks as assigned by the Pharmacy Manager to support courier and pharmacy operations.
Investigate delivery issues, delays, safety events, or customer complaints and implement corrective actions.
Partner with pharmacy leadership, sales, and quality teams to ensure seamless operational execution.

Maintain required delivery documentation, logs, and regulatory records accurately and on time.

High school diploma or equivalent required
associate or bachelor's degree a plus.
2 years prior experience in courier, logistics, transportation, or radiopharmacy operations required.
Prior experience supporting day‑to‑day team operations is preferred.
Strong communication abilities.
Excellent attention to detail with a commitment to safety and compliance.
Ability to work in a fast-paced, time-sensitive environment.
Strong customer service mindset.

Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges

Help coordinate daily work assignments, route coverage, and scheduling to support on-time delivery operations.

Perform courier duties as needed, including delivery/pickup of radiopharmaceutical products, documentation, and interaction with customers.

This listing is sourced directly from RLS Radiopharmacies's careers page and normalized into a canonical job model.