360Learning

Customer Success Partner, Mid Market

Canada, Remote · Mid

Sponsorship not specifiedDetected 64 days ago

Customer SuccessCommunication

About the role

This happens through ongoing conversations about driving adoption, aligning solutions to business goals, and proactively supporting long-term success.
With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training.
360Learning powers the future of work at 1,700 organizations.

Responsibilities

Introduction to the Team & Role As a Customer Success Partner, you will partner with our clients to achieve their digital training strategy through the 360Learning platform.
Our Customer Success Partners (CSPs) help organizations accelerate upskilling by delivering measurable business impact and long-term value.
Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.
360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners-all from one place.

Requirements

3 years of experience in a Customer Success role
Bachelor's Degree or equivalent

Compensation

Pay structure includes base salary, variable incentive pay, and company equity 📈

Benefits

Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
Learning Includes Everyone.
Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈

Company info

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.
Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion.
Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate.
Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment.
We want to learn from and with you!
A framework that will help you make an impact - envision our way of working and our
https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆
The relationship you create with your customers will allow you to map your customer's key business objectives, audit and analyze platform usage to identify opportunities, review benchmarks and best practices, create action plans to capitalize on those opportunities.

Equal opportunity

equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment.

Visa & Work Authorization

f race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by law

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This listing is sourced directly from 360Learning's careers page and normalized into a canonical job model.