Grubhub Holdings Inc.

Grubhub Holdings Inc.

Account Manager, SMB

HQ, USA

Sponsorship not specified$70k-$88kDetected 50 days ago
CRMAccount ManagementOutbound SalesCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

  • About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion.
  • Your role involves cultivating restaurant relationships and driving growth.
  • Our hybrid model requires 3 days a week in the office.

Responsibilities

  • Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement.
  • Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks.

Requirements

  • Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices.
  • Bachelor's Degree or equivalent years of experience and High School degree/GED required
  • Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus.
  • Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred.

Compensation

  • For this role, we offer uncapped commission with a base salary range as outlined below.

Benefits

  • We offer a competitive salary package including equity and 401K.
  • Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
  • At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion.
  • Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions.

Company info

  • As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.

Equal opportunity

  • If you need an accommodation during the interview process, please let your recruiter know.

This listing is sourced directly from Grubhub Holdings Inc.'s careers page and normalized into a canonical job model.