Grubhub Holdings Inc.
Account Manager, SMB
HQ, USA
Sponsorship not specified$70k-$88kDetected 50 days ago
CRMAccount ManagementOutbound SalesCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion.
- Your role involves cultivating restaurant relationships and driving growth.
- Our hybrid model requires 3 days a week in the office.
Responsibilities
- Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement.
- Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks.
Requirements
- Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices.
- Bachelor's Degree or equivalent years of experience and High School degree/GED required
- Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus.
- Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred.
Compensation
- For this role, we offer uncapped commission with a base salary range as outlined below.
Benefits
- We offer a competitive salary package including equity and 401K.
- Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
- At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion.
- Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions.
Company info
- As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
Equal opportunity
- If you need an accommodation during the interview process, please let your recruiter know.
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This listing is sourced directly from Grubhub Holdings Inc.'s careers page and normalized into a canonical job model.