Ceros
Enterprise Relationship Manager
Remote US · Full-time
Sponsorship not specified$100k-$120kDetected 5 days ago
HubSpotSalesforceCRMSalesForecastingProcurementCustomer SuccessAccount RetentionLeadershipCommunication
About the role
- This is a strategic relationship management role focused on growing and retaining revenue within existing enterprise accounts.
- You'll be responsible for identifying and unlocking new opportunities within some of the world's top brands-selling into new teams, divisions, and use cases-while also owning the commercial health of your book of business.
- This is a proactive, consultative sales motion focused on driving meaningful revenue growth within your book of business.
Responsibilities
- Own the full expansion cycle: create pipeline → close → expand→ renew within existing enterprise accounts
- Build and execute strategic account plans grounded in org mapping, whitespace analysis, and clear growth hypotheses
- Multithread across marketing, design, product, and executive stakeholders to increase deal size and account penetration
- Own commercial outcomes for assigned accounts, including expansion, retention, risk identification, and forecasting
- Partner closely with Customer Success to align expansion with renewal strategy and long-term account growth
- Lead consultative, value-driven sales cycles tied to measurable business outcomes
- Run compelling demos, pilots, and POCs that validate new use cases and accelerate adoption
- Maintain strong pipeline discipline and deliver accurate forecasts
- Experience navigating complex, multi-stakeholder deals and building relationships across an organization
- Ability to identify and create new opportunities within accounts through structured account planning and org mapping
Nice to have
- Proactively source new opportunities across business units, teams, and geographies
- Navigate complex enterprise procurement, legal, and stakeholder environments
- Act as the voice of the customer-bringing insights back to Product and GTM teams, especially as we evolve our AI offering
- 3-7+ years of quota-carrying SaaS sales experience, including selling into enterprise organizations
- Proven success driving expansion revenue (upsell/cross-sell) within existing accounts
- Experience managing account retention and mitigating churn risk in a subscription or SaaS environment
- Strong execution of consultative sales cycles, including engaging executive stakeholders
- Familiarity with CRM tools like Salesforce or HubSpot
Compensation
- $ 100,000-$120,000 base salary, plus target variable compensation, for a total expected compensation of $170,000-$190,000+, depending on qualifications and experience.
Benefits
- 🏥 Premium health insurance
- 📈 Stock options
- 👶 Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers
- 🌴 Flexible vacation days
- 💵 Stipend for your home office setup
- 👩💻👨💻 Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another
This listing is sourced directly from Ceros's careers page and normalized into a canonical job model.