Circles

E2E BSS Principal Solution Architect

United States of America · Principal

Sponsorship not specifiedDetected 18 days ago

AWSAzureCloud PlatformsDockerKubernetesCI/CDSite Reliability EngineeringRoadmappingStakeholder ManagementCRMBusiness DevelopmentNegotiationRecruitingCustomer SupportLeadershipCommunication

About the role

Jetpac was awarded Travel eSIM of the Year.
Circles is committed to a diverse and inclusive workplace.

Responsibilities

Lead end-to-end business, solution and enterprise architecture across Telecom Business Support Systems (BSS), including CRM, Billing, Real-Time Charging, Order Management, Enterprise Product Catalogue, Digital Channels, OSS/BSS and enterprise integrations.
Drive customer technology strategy, architecture governance and roadmap planning aligned with business objectives, operational transformation and long-term platform evolution.
Lead technical discovery workshops, architecture reviews, design sessions and executive steering committees to drive key business and technology decisions.
Lead end-to-end integration architecture across CRM, Billing, Charging, Product Catalogue, Order Management, Provisioning, Digital Channels, OSS, Enterprise Applications and third-party ecosystems.
Drive cloud-native architecture, API-first design, event-driven architecture, microservices and platform modernization initiatives.
Own technical governance throughout the delivery lifecycle, ensuring architecture compliance, quality assurance and successful execution across all workstreams.
Lead production readiness, go-live planning, cutover strategy, hypercare and transition to operations while ensuring service stability and business continuity.
Partner closely with Product Management, Engineering, Delivery, Infrastructure, Cloud, Security, QA, SRE and Operations teams to accelerate customer deployments and resolve complex technical challenges.
Own solution architecture for functional and non-functional requirements, including scalability, availability, resiliency, security, observability, performance and disaster recovery.
Build strong executive relationships with customer stakeholders and act as the single technical point of contact for architecture, technology and delivery governance.

Requirements

Proven experience leading enterprise architecture, technology strategy and delivery for large-scale Telecom BSS transformation, modernization and greenfield deployment programs.
Proven experience leading cross-functional engineering, architecture, delivery and operations teams across complex multi-vendor environments.
Hands-on experience with large-scale mission-critical systems including CRM, Billing, Charging, Product Catalogue, Order Management, OSS/BSS, Middleware, Integration Platforms and Enterprise Applications.
Experience leading production readiness, cutover planning, production deployments, hypercare and transition to managed operations.
Strong knowledge of cloud platforms (AWS, Azure, OCI or Private Cloud), Kubernetes, Docker, CI/CD, DevSecOps, Observability and Site Reliability Engineering (SRE).
Experience designing secure, highly available, scalable and resilient telecom platforms supporting large subscriber bases.
Strong understanding of Telecom industry frameworks including TM Forum (eTOM, SID, TAM, Open APIs), ITIL and OSS/J.
Excellent executive communication, stakeholder management, strategic thinking, negotiation and leadership skills with the ability to influence technical and business decisions across customer and internal organizations.
Proven track record of successfully delivering multiple Tier-1 Telecom transformation programs from strategy through implementation, production launch and operational excellence.
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Nice to have

Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Skills

A global provider of Communications Platform-as-a-Service (CPaaS) solutions.

Benefits

Own the overall technical vision, target architecture, transformation roadmap and implementation strategy from solution design through production launch and operational excellence.

Company info

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Support business development, pre-sales and account growth by defining transformation strategies, technology roadmaps and solution proposals for new and existing customers.

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