Copado
Customer Marketing Manager
New Orleans, LA
Sponsorship not specifiedDetected 1 day ago
DevOpsSalesforceSalesPipeline ManagementCustomer SuccessCollaboration
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- As we scale Agentia and move toward a consumption-based model, customer adoption, advocacy, and proof are critical to our growth.
- This role sits at the intersection of Marketing, Customer Success, and Product, ensuring our customers not only succeed, but become our strongest proof in the market.
Responsibilities
- Design and execute lifecycle marketing programs across Onboarding, Adoption, and Expansion.
- Partner with Customer Success to drive product usage and engagement.
- Support consumption growth across the delivery lifecycle.
- Own marketing execution of key customer initiatives, including the 90/6 upgrade campaign (in partnership with Customer Success), feature adoption campaigns, and release awareness and enablement.
- Partner with Product, Product Marketing, Corporate Marketing, and Events to help coordinate, identify, and develop compelling customer-centric narratives aligned to:
- Work closely with key partners across Customer Success (primary partner), Product Marketing, Product, Advocacy, Demand Generation, and Sales.
Skills
- Background in customer advocacy and storytelling, with strong cross-functional collaboration.
- Success Metrics
- Customer adoption and engagement metrics
- Expansion and upsell influence
- Number of customer stories and references
- Number of customer story opportunities identified and delivered to Advocacy Marketing
- Contribution to pipeline (via advocacy)
- 90/6 campaign performance (upgrade rates)
- What Great Looks Like
- Strong partnership with Advocacy Marketing to surface customer success stories and champions.
- A consistent flow of high-quality customer proof opportunities.
- Increased product adoption and usage.
Compensation
- Competitive salary and performance-based bonuses.
Benefits
- Copado offers a comprehensive benefits package, which includes:
- Comprehensive health, dental, and vision insurance.
- Wellness Perks
Company info
- Goal: Drive customers to the latest versions, increase usage, and unlock value.
Equal opportunity
- Copado is Equal Employment Opportunity and Affirmative Action Employers.
This listing is sourced directly from Copado's careers page and normalized into a canonical job model.