JLM HR Consulting

Office Manager (Operations)

Rockville, MD

Sponsorship not specifiedDetected 1 day ago

AccountingQuickBooksOperations ManagementHRHRISOnboardingLeadershipCommunicationCollaborationAdaptabilityOrganizational SkillsMicrosoft Office

About the role

Be the Operational Backbone of a Growing CPA Firm Are you someone who naturally stays one step ahead?
Do you thrive on creating organized systems, improving processes, and ensuring nothing falls through the cracks?
Our client is seeking an experienced Office & Operations Manager to oversee the daily operations of a CPA firm while leading the administrative team with confidence, accountability, and professionalism.

Manage office calendars, scheduling, meetings, and administrative activities.
Produce reports, business correspondence, and professional documents.
Draft engagement letters, contracts, and other business documents.
Develop and document office procedures and standard operating processes.
Support firm leadership with strategic and operational initiatives.
Human Resources Administration Coordinate recruiting activities and support the hiring process.
Create and deactivate employee system accounts.
Maintain confidential employee personnel records.
Support employee training and professional development initiatives.
Build systems and processes that improve efficiency and reduce errors.

The ideal candidate is: Highly proactive and self-directed.
Minimum of 3-5 years of office management, operations management, or business administration experience.
Experience supervising or leading administrative staff.
Experience creating or improving office processes and workflows.
Experience working in a CPA firm, accounting firm, or other professional services environment.
Experience with payroll administration or HRIS systems.
Experience with QuickBooks, Tax Dome, Ultra Tax and Sure Prep tools strongly desired.
Experience supporting recruiting, onboarding, and employee development.
If you're looking for a role where your organizational skills, leadership, and operational expertise will make a visible impact, we'd love to meet you.

Must be able to work extended hours and weekends during the tax "busy season." Preferred Qualifications Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field.

This listing is sourced directly from JLM HR Consulting's careers page and normalized into a canonical job model.