KSB
Technical Solutions Engineer I
Mulberry, FL
Sponsorship not specifiedDetected 15 days ago
CRMSalesAccount ManagementForecastingSAPCustomer SupportResearchLeadershipCommunicationTime ManagementMicrosoft Office
About the role
- This individual will serve as the primary point of contact for the customer and play a key role in driving sales growth, increasing market share, and strengthening the long-term partnership between GIW and Mosaic.
Responsibilities
- Understand customer maintenance, reliability, and operational strategies and identify opportunities for GIW solutions and support
- Develop customer-focused sales strategies and account plans aligned with corporate objectives
- Coordinate internal company resources and teams to enhance customer satisfaction and support business growth
- Support customer development activities through regular site visits, technical discussions, and operational reviews
- Collaborate with customer reliability engineers and GIW engineering teams to troubleshoot equipment issues and recommend technical solutions
Requirements
- Ability to work in industrial and mining environments, including exposure to noise, heat, dust, and heavy equipment
- Ability to wear required personal protective equipment (PPE)
- Ability to occasionally lift up to 25 pounds and navigate industrial job sites safely
- Minimum of 5 years of experience in mining, slurry pumping, industrial equipment, or related heavy industrial environments
- Strong mechanical and technical aptitude with the ability to read and interpret technical drawings, layouts, and parts documentation
- Strong understanding of pumping systems, slurry applications, and industrial maintenance operations
- Willingness to travel locally to customer sites as required
- Excellent communication, presentation, and relationship-building skills
- Ability to develop and execute strategic account plans and deliver measurable business results
- Strong organizational and time management skills with the ability to manage multiple priorities
- Self-motivated, detail-oriented, and capable of working independently or collaboratively within a team environment
- Customer-focused mindset with a strong sense of urgency and accountability
Nice to have
- Engineering degree or technical diploma preferred, or equivalent industry experience
- Previous account management, sales, or customer relationship management experience preferred
- Proficient in Microsoft Office and SAP preferred
Compensation
- Conduct quarterly and annual business review meetings with customer leadership teams
Benefits
- Maintain a structured customer call schedule to ensure strong communication and account coverage
This listing is sourced directly from KSB's careers page and normalized into a canonical job model.