Red Oak Technologies

Red Oak Technologies

Implementation Specialist

North Austin HQ

Sponsorship not specifiedDetected 27 days ago
Data AnalysisComplianceProject ManagementExcelOnboarding

About the role

  • Serve as primary point of contact for assigned implementations - managing timelines, milestones, risks, and stakeholder expectations from kickoff through go-live.

Responsibilities

  • Develop and execute project plans; proactively surface risks and dependencies before they become problems.
  • Deliver hands-on training to client teams - technical users and business stakeholders alike.
  • You'll own end-to-end implementation of Red Oak's Compliance Connectivity Platform - including Compliance, Distribution, and Supervision products - for enterprise asset managers operating in complex regulatory environments.
  • You'll run the project, translate business requirements into system setup, lead training, and manage the relationship from kickoff through handoff to Client Success.
  • Create and maintain documentation: internal process guides and client-facing resources that outlast the implementation itself.
  • Identify and implement process improvements and automation opportunities that reduce time-to-value across the implementation practice.
  • everything else, you own.
  • Scope changes and timeline risks go to the Director of Implementation; everything else, you own.

Requirements

  • Excel proficiency and comfort with technical configuration - you can translate between a client's business workflow and a system setup, and you're not afraid to get hands-on.

Nice to have

  • experience with asset managers, hedge funds, or registered investment advisers
  • familiarity with PE-backed growth-stage environments.
  • Use AI tools operationally to move faster and communicate better - Claude for project planning and client data analysis, Gong for meeting capture, ChatGPT for drafting client communications.
  • you know when to escalate and when to resolve.
  • 2+ years managing enterprise implementations, onboarding projects, or client-facing SaaS deployments - you've owned timelines, managed stakeholders, and delivered go-lives under pressure.
  • Background in SaaS serving enterprise clients or financial services - compliance, regtech, or fintech experience is a strong plus.
  • Plus: experience with asset managers, hedge funds, or registered investment advisers

Skills

  • Clear, professional communicator - written and verbal - with enterprise clients and internal stakeholders at every level.
  • Plus: experience with asset managers, hedge funds, or registered investment advisers; familiarity with PE-backed growth-stage environments.
  • Comprehensive health coverage: medical, dental, and vision
  • 401(k) with 3% employer match
  • 20 days of PTO, plus your birthday off and paid sick leave
  • Enhanced family leave
  • Life insurance

Benefits

  • Equity Appreciation Rights - share in what we're building

Company info

  • Red Oak is the compliance and distribution platform built for the asset management industry.
  • 18 of the top 20 asset managers in the world rely on us to automate fund document review, distribution workflows, and regulatory compliance - with no direct holistic competitor in the space.
  • We grew from ~$12M ARR in 2024 to $45M today - tripling in our growth - and we're targeting $100M ARR.
  • That growth creates real opportunity at every level of the company, including the team responsible for getting clients live and driving adoption.

This listing is sourced directly from Red Oak Technologies's careers page and normalized into a canonical job model.