Investottawabayviewyards

Senior Technical Systems Business Analyst (FTE)

Ottawa, Ontario · Senior

Sponsorship not specified$91k-$103kDetected 13 days ago

JavaScriptOAuthProject ManagementCRMLeadershipCommunicationProblem SolvingMentoringSharePoint

About the role

Corporate Pay Band E: $91,200 - $136,800 Hiring Salary Range: $91,200 - 102,600 Reason for Opening: Backfilling a position.
Exposure to API integrations and connecting third-party systems to the Microsoft ecosystem.

Responsibilities

Partner with the Innovation & AI Senior Project Manager and IT leadership to translate business requirements into detailed system specifications, workflow designs, and scalable technical solutions.
Lead workshops, discovery sessions, and stakeholder engagement activities to align on priorities, requirements, and solution direction, ensuring smooth cross-departmental adoption of system changes.
Own end-to-end delivery of system initiatives, acting as senior lead from requirements through deployment, ensuring solutions are well-scoped, technically sound, and aligned with organizational priorities.
Serve as the technical lead and escalation point for complex system issues, diagnosing root causes across workflows, data, and integrations, and implementing durable solutions.
Design, build, and maintain solutions within Microsoft Dynamics 365 CRM and Power Platform, including custom entities, workflows, dashboards, Power Automate flows, Power Apps, and JavaScript-based enhancements.
Debug and optimize complex automations and integrations, evaluating system changes for risk, dependencies, and cross-functional impact, and applying change management best practices.
Establish and enforce standards for documentation, testing, and delivery, while developing and maintaining system documentation, knowledge bases, and user-facing materials to support long-term sustainability
Build trusted relationships with business unit leads, department heads, consultants, and external partners, supporting system integrations, API connections, and data exchange requirements
Mentor and coach junior / intermediate analysts, providing technical guidance and setting the standard for analysis quality, solution design, and continuous improvement.
Build and manage relationships with internal stakeholders, leadership, consultants, and external partners, supporting integrations, API connections, and data exchange requirements.

Requirements

Minimum 7 years of experience in business systems analysis, solutions design, or a technically deep implementation role.
Experience with JavaScript for Dynamics 365 client-side scripting and web resource development.
Familiarity with AI-enabled workflow tools and practical experience applying Microsoft Copilot, ChatGPT, AI Builder, or similar capabilities in an organizational context is an asset
Experience with SharePoint site design, content types, information architecture, and permissions management.
At Invest Ottawa and Bayview Yards, we know that diversity, inclusion and a sense of belongingness are critical success factors for globally competitive organizations and are required to drive sustainable wealth creation and prosperity across our region.

Skills

Excellent communication skills and able to work effectively with non-technical stakeholders and technical teams alike.

Compensation

$91,200 - 102,600 Reason for Opening: Backfilling a position.

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