Xylem

Xylem

Field Service Technician

Sparks, Nevada

Sponsorship not specifiedDetected 5 days ago
Customer SupportCommunicationProblem SolvingCritical ThinkingMicrosoft Office

About the role

  • The Field Service Technician is responsible for performing field service activities at customer sites safely, efficiently, and professionally.
  • This role involves troubleshooting, maintenance, repair, and operation of mechanical, electrical, diesel, and other specialized equipment depending on the business unit.

Responsibilities

  • Perform troubleshooting, repair, installation, and preventative maintenance on customer and company-owned equipment.
  • Manage and maintain parts inventory and service documentation.
  • Deliver high-quality customer service while serving as a primary point of contact in the field.
  • Collaborate effectively with team members while maintaining the ability to work independently.

Requirements

  • High school diploma or GED required.
  • This position requires strong troubleshooting skills, critical thinking, and the ability to work independently in a variety of field environments.
  • Ability to obtain customer-specific clearances (TWIC, DISA, or similar)
  • Ability to work independently with minimal supervision.

Nice to have

  • Diagnose mechanical, electrical, hydraulic, pneumatic, and diesel-related issues as applicable.
  • Identify, communicate, and address safety concerns at customer sites.
  • Complete service reports and required documentation accurately and timely.
  • Demonstrate accountability, innovation, and ownership in daily work activities.
  • Overnight travel and extended time away from home may be required.
  • Valid driver's license and acceptable driving record.
  • Ability to pass a Motor Vehicle Report (MVR) review.
  • Ability to complete all required driver qualification documentation.

Skills

  • Strong troubleshooting and critical thinking skills.

Company info

  • Promote and maintain a safe work environment for employees, customers, and contractors.

This listing is sourced directly from Xylem's careers page and normalized into a canonical job model.