Lennar

Homebuyer Concierge

Houston, TX (Job Posting Location)

Sponsorship not specifiedDetected 28 days ago

Data AnalysisCRMSalesExcelCustomer SupportCommunicationMicrosoft Office

About the role

Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
The HBC is responsible for managing closing and walkthrough schedules while setting clear expectations that align with Lennar's processes and policies.

extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
A Career that Empowers You to Build Your Future
The Homebuyer Concierge (HBC) role is designed to deliver a high-touch, warm, and proactive homebuying experience from the Purchase Agreement through Closing.
Ultimately, the Concierge delivers polished, professional, and consistent customer experience that mirrors the quality of Lennar homes.
Maintain 100% accuracy for all customer interactions, closing dates, and
Independently manage complex issues, including appraisal challenges

Finger dexterity may be required to operate a computer keyboard and calculator.
During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems.

High School diploma or GED required
bachelor's degree preferred.
At least one year of experience supporting a real estate sales team preferred.
Flexibility to work varying hours, including occasional attendance on site with homeowners or off‑site events.
Strong organizational and time‑management skills, with the ability to communicate effectively and navigate real estate and residential construction processes.
Proficiency in Microsoft Word, Excel, and CRM platforms.
Proficiency in using digital communication tools and AI-augmented software (including automated transcription and summarization) to streamline documentation and manage the customer journey.
Hold or obtain a valid Real Estate License where such licensing is a regulatory requirement.

From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies.

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth.
Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of.
To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations.
From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies.
Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day.
Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms.
Visit Lennartotalrewards.com to view our suite of benefits.

Overview | LinkedIn https://www.linkedin.com/company/lennar/ > for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally.

equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

This listing is sourced directly from Lennar's careers page and normalized into a canonical job model.