Keeper Security
Account Manager (NZ/AUS)
US · Senior
Sponsorship not specifiedDetected 34 days ago
SalesAccount ManagementCadenceCommunication
About the role
- Join an elite group of proven performers and highly successful Account Manager professionals.
- Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts.
- They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts.
Responsibilities
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
- Drive customer advocacy in the form of references, referrals, and case studies
- Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
- Participate in the evolution of Keeper Security's own Account Management programs and processes; insist on excellence in our own AM initiatives
- HR, hiring managers, interviewers*, IT support for system administration
Requirements
- 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
- Experience selling into New Zealand and Australian markets with proven success
- demonstrated ability to anticipate challenges before they arise
- Working knowledge of Salesforce.com
Nice to have
- Undergraduate degree preferred (BA/BS)
- Experience working in IAM industry is a plus
Skills
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- International Transfers
- Security
- Retention
Company info
- Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
- Advise customers on best practices for securing and protecting their business against password related breaches
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
- Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cybersecurity advisor to your customers
- Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
- Jump at opportunities to go the extra mile to ensure our customers are supported and successful!
Apply directly at Keeper Security →Create a free account for alerts like thisView Keeper Security immigration profile
This listing is sourced directly from Keeper Security's careers page and normalized into a canonical job model.