American Electric Power
Business Process Analyst
Columbus, OH · Junior
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About the role
- The Business Process Analyst Associate will assist in analyzing process data from across AEP and providing insights using data analytic and artificial intelligence tools.
- Apply Python and SQL to extract, transform, and analyze large datasets to answer complex business questions.
Responsibilities
- Assist in analyzing enterprise process data to create insights.
- Support the development and measurement of KPIs in collaboration with the business unit to assess ongoing value to AEP.
- Develop data models and perform deeper statistical or trend analysis to enhance KPI insights.
- Help implement designed process workflows using process data in partnership with business units.
- Assist in building and supporting process automations and agentic AI-driven workflows to improve efficiency and decision-making.
- Participate in developing and conducting training sessions for employees on process changes, roles and responsibilities, and system standards.
- Collect organizational feedback and maintain process change documentation in an organized manner.
- Support the evaluation of real and potential risks to projects or process implementations.
- Create data-driven storytelling through visualizations and analysis to support decision-making.
- Demonstrate ethical behavior and support the Company's Corporate Compliance Policy.
Requirements
- A strong data-driven mindset with the ability to translate business questions into analytical approaches and automated solutions is critical to success in this role.
- Associate's degree in project management, Business Process, Business, or related field or equivalent experience.
- When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Nice to have
- Minimum of two (2) years of experience in continuous improvement process activities, operations, project management or business analytics.
- Experience working with structured and unstructured data, performing data analysis, and using analytical tools to derive insights is strongly preferred, including exposure to automation or AI-driven solutions.
- Strong working knowledge of SQL for data extraction, transformation, and analysis is highly preferred.
- Proficiency in the MS Office suite (Excel, Word, PowerPoint) and Python is required
- familiarity with Power Apps and Power BI is a plus.
- Ability to explain complex analytical findings and automated/AI-driven solutions in a clear, business-friendly manner.Strong communication skills
- ability to communicate clearly with various levels of AEP management.
- Participate in fostering a culture of continuous process improvement.
Compensation
- $54,063.00 - $67,579.00
Company info
- American Electric Power (On-Site) #LI-Onsite #AEPCareers At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions.
- Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.
- If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
- At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions.
This listing is sourced directly from American Electric Power's careers page and normalized into a canonical job model.