M&T Bank

M&T Bank

Site Reliability Engineer

Buffalo, NY

Sponsorship not specified$97k-$162kDetected 1 day ago
Data StructuresAlgorithmsCode ReviewAzureSite Reliability EngineeringIncident ResponseAuditingCommunicationTime ManagementInternal Audit

About the role

  • Independently completes work following banking technology standards and contributes to the overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC).
  • This role will help establish and mature Site Reliability Engineering practices across critical banking technology services.
  • The position will focus on improving reliability, observability, incident response, release safety, disaster recovery readiness, automation, and continuous improvement.

Responsibilities

  • Contribute to the design, implementation, and adoption of Site Reliability Engineering standards, practices, and governance across critical technology services.
  • Define, implement, and mature Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) for key customer-facing services.
  • Partner with development teams to implement baseline resiliency patterns, including timeouts, retries, circuit breakers, autoscaling, fault tolerance, and rollback-safe release practices.
  • Support native Azure monitoring integration and ensure critical workloads have appropriate monitoring, alerting, resiliency, and capacity controls in place.
  • Introduce and support automated incident response capabilities, including event-driven recovery, runbooks, and self-healing approaches where appropriate.
  • Support disaster recovery validation, failover testing, and controlled chaos engineering exercises to improve resilience and validate recovery capabilities.
  • Support advanced observability capabilities, including trend analysis, anomaly detection, predictive insights, and customer journey observability.
  • Optimize infrastructure and application performance through autoscaling, right-sizing, automation, and reduction of manual operational toil.
  • Utilize source code management tools to manage and deploy code/applications, ensure compliance with SDLC policies, and support merge conflict resolution.
  • Collaborate, document, and communicate technical implementation details clearly and concisely with business, technical, product, infrastructure, and operational stakeholders.

Requirements

  • Advanced proficiency in a minimum of one relevant programming language.

Compensation

  • The pay range for this position is $97,100.00 - $161,800.00 Annual (USD).

Benefits

  • Standardize dashboards and reporting to provide end-to-end visibility into service health, customer experience, availability, latency, error rates, throughput, and operational performance.
  • Help scale SLO-driven engineering practices, including error budgets, reliability ownership, and service health accountability within product and engineering teams.
  • In lieu of degree, a combined minimum of 7 years' education and/or relevant work experience, including a minimum of 3 years' systems analysis and/or application development work experience
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This listing is sourced directly from M&T Bank's careers page and normalized into a canonical job model.