Cat
Restructure Analyst II-Credit Team
Nashville, Tennessee · Mid · Part-time
No sponsorship$74k-$119kDetected 8 hours ago
Customer SupportResearchCommunicationProblem SolvingPublic Speaking
About the role
- Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc.
- Your Work Shapes the World at Caterpillar Inc.
- When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.
Responsibilities
- Documents data from various sources and in various formats.
- Explains operational functions and key functional roles of own dept or unit.
- Describes the interdependence of support functions and line operating functions.
- Documents customer complaints in a timely manner.
Requirements
- Knowledge of data gathering and analysis tools, techniques, and processes
- ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
- Knowledge of major functional processes and associated operating requirements
- ability to apply this knowledge appropriately to di
- Knowledge of customer service concepts and techniques
- ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- ability to complete tasks with high levels of precision.
- Knowledge of techniques and tools that promote effective analysis
- ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Knowledge of effective self-management practices
Skills
- Follows proper data gathering and analysis processes and policies.
- Reports problems that arise in the data collection process.
- Participates in gathering and analyzing an organization's data based on requirements.
- Utilizes basic data collection and evaluation tools and techniques.
- Describes specific software applications or products used for business analytics.
- Gives examples of how analytical thinking has been used to resolve problems.
- Helps others research and learn more about business analytics tools and applications.
Compensation
- $ 74,124.00 - $118,608.00
- Please note that salary is only one component of total compensation at Caterpillar.
- Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience.
- Summary Pay Range:
Benefits
- This is a summary of the benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.) *
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Voluntary Benefits and Employee Discounts*
- Incentive bonus*
- Disability benefits
Company info
- Provides a quality of service that customers describe as excellent.
- Resolves common customer problems.
- Responds to unexpected customer requests with a sense of urgency and positive action.
- Provides direct service to internal or external customers.
- Supporting customers in financial distress with innovative financial solutions.
- Interact with customers and business partners to negotiate acceptable approval of credit restructure submissions.
Equal opportunity
- Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.
Visa & Work Authorization
- Visa Sponsorship is not available for this position.
This listing is sourced directly from Cat's careers page and normalized into a canonical job model.