macc
Lassen PneumaCare Operations Supervisor
Herlong, California
Sponsorship not specifiedDetected 20 days ago
AuditingPerformance ManagementEmployee RelationsCommunicationCollaboration
About the role
- The Operations Supervisor is responsible for supervising case management systems in their county, while also collaborating with other referral agencies, managed care plans, public agencies and medical specialties as needed.
Responsibilities
- Manages office operations within county, and ensures each office has proper level of supplies and equipment needed to render services.
- Serves as program lead and point of contact for CalAIM within their County and collaborates with the Program and Operations Managers to ensure compliance.
- Networks with local partners and is current on issues that concern impoverished communities in their area.
- Models continuous performance and quality improvement philosophies to best deliver program goals and objectives.
Requirements
- Enforces program-specific policies and procedures in collaboration with the Program and Operation Managers; seeks advice on how to implement procedures as required by management.
- These requirements may be met in three different ways: 1. 4-year degree in social work, sociology, human services or related fields preferred and 1-2 years of experience supervising clinical or social services team members, including experience with care coordination and/or social services to low-income populations with complex chronic conditions. OR
- 2-year degree in social work, sociology, ministry, human services or related fields preferred and 3-5 years of experience supervising clinical or social services team members, including experience with care coordination and/or social services to low-income populations with complex chronic conditions. OR Any combination of the education and/or experience requirements above that meets the required qualifications of a healthcare professional that can demonstrate an ability to supervise clinical or social services team members, including experience with care coordination and/or social services to low-income populations with complex chronic conditions.
Benefits
- Engages eligible members, offers services where the member lives, seeks care, or finds most easily accessible and within health plan guidelines.
- Ensures compliance with Health Plan requirements through monitoring staff actions and regular auditing of case files.
This listing is sourced directly from macc's careers page and normalized into a canonical job model.