Rimini Street

Rimini Street

VP, Application Managed Service Delivery

Remote United States · Vp

Sponsorship not specified$186k-$232kDetected 31 days ago
Agentic AISAPERPLeadership

About the role

  • The VP, Application Managed Service Delivery is a high-impact executive leadership role for a proven operator who can scale a global Application Managed Services business while improving profitability, client value, and delivery excellence.
  • Improve profitability and scalability by simplifying delivery, optimizing cost structure, increasing productivity, and strengthening operational discipline.
  • Modernize service delivery through automation, AI-enabled capabilities, tooling, standard processes, and innovative delivery techniques.

Responsibilities

  • You will own the AMS function end to end, lead a globally distributed organization, and shape how services are designed, sold, delivered, measured, and continuously improved.
  • Own a strategic global services business with direct influence on growth, client outcomes, and margin performance.
  • Partner across Sales, Professional Services, Product, Support, and other leadership teams to shape differentiated offerings and market success.
  • You will be expected to build a high-performing organization, elevate the economics of the business, and help define the next generation of managed services offerings for the company and its clients.
  • Build, lead, and develop a high-performing team and leadership bench across a global, matrixed environment.
  • Lead the transformation of delivery through operational rigor, technology enablement, and scalable service innovation.
  • Lead the global Application Managed Services organization with full accountability for strategy, operating model, service delivery, organizational performance, and business results.
  • Create compelling ways to demonstrate customer value through business outcomes, efficiency gains, risk reduction, and strategic impact-not just service-level compliance.

Requirements

  • Commercially minded and operationally rigorous, with the ability to balance growth, margin, delivery quality, and client success.

Nice to have

  • Bachelor's degree (or equivalent experience) required
  • advanced degree (MBA or equivalent) preferred.

Skills

  • Stay ahead of market trends and emerging technologies, translating relevant innovation into practical business value.

Compensation

  • Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

Benefits

  • Medical, Dental, and Vision insurance
  • Disability insurance
  • Paid Parental Leave
  • Generous Paid time off (PTO)
  • Define and manage the metrics that matter, including business health, service performance, client satisfaction, workforce effectiveness, revenue, and margin.

Company info

  • Company
  • We dream big and innovate boldly.
  • Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration.
  • Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
  • Community
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.
  • Nasdaq-listed under ticker symbol RMNI since October 2017
  • Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
  • Over 2,000 team members in 23 countries
  • US and international recognition for industry leadership and philanthropic efforts.
  • Help shape, package, and launch new services that align with market demand and company strategy.
  • To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Equal opportunity

  • Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Visa & Work Authorization

  • for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applica

This listing is sourced directly from Rimini Street's careers page and normalized into a canonical job model.