321theagency
Community Management Specialist
Orlando, Florida, United States · Junior
Sponsorship not specified$40k-$60kDetected 20 days ago
ExpressCanvaGraphic DesignContent MarketingContent CalendarsSocial Media MarketingInfluencer MarketingCustomer SupportPhotographyResearchCommunicationCollaborationAdaptabilityOrganizational SkillsMicrosoft Office
About the role
- 321 is a creative marketing agency using strategic data to create the kinds of meaningful moments that connect, inspire, and engage. We thrive on collaboration, agility, and heart — and we're powered by teammates who focus on what matters, bring proactive solutions to the table, and take full ownership of their work. We believe great work starts with great
- people, and we're looking for one more to join the team.
Responsibilities
- Foster positive community sentiment by building genuine connections with audience members and creating a welcoming brand presence
- Manage community interactions according to client-specific guidelines, escalation protocols, and brand voice documents
- Track response times and maintain high standards for timely, helpful, and on-brand community engagement
- Communicate with followers in a manner that builds brand loyalty, encourages repeat engagement, and creates positive brand associations
Requirements
- Ability to seamlessly switch between different client brand voices and tones
- You'll bring strong communication skills, genuine empathy, social media savvy, and the ability to represent diverse brand voices authentically.
Skills
- Comfortable with change, learning new tools, and adjusting to evolving priorities
Compensation
- $40,000 - $60,000 per year (dependent on experience)
- Eligible for annual performance review and growth opportunities.
- 401K after one year of employment
- 8 Hours Volunteer Time
- Professional deve
Benefits
- Health, dental, and vision insurance
- 2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
- 3 Sick/Mental Health Days
- Additional PTO at holiday and management discretion
- Paid parental leave
Company info
- 321 is a creative marketing agency using strategic data to create the kinds of meaningful moments that connect, inspire, and engage.
- We thrive on collaboration, agility, and heart - and we're powered by teammates who focus on what matters, bring proactive solutions to the table, and take full ownership of their work.
- We believe great work starts with great people, and we're looking for one more to join the team.
Apply directly at 321theagency →Create a free account for alerts like thisView 321theagency immigration profile
This listing is sourced directly from 321theagency's careers page and normalized into a canonical job model.