Asian Health Services
Intake Coordinator - Cantonese/Mandarin (RN License)
San Leandro, CA · Mid
Sponsorship not specified$125k-$135kDetected 62 days ago
CRMEHR/EMRLeadershipCommunicationCollaboration
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Referral management & pre-enrollment clinical coordination
- Receive, triage, and track referrals in collaboration with intake/enrollment staff
- Conduct or coordinate initial clinical screening (phone/in-person) to confirm appropriateness for PACE and identify immediate risks or care needs.
Responsibilities
- As a key entry point into the program, this role helps determine participant eligibility, identify clinical and social needs early, and support a smooth transition into coordinated, person-centered care.
- Obtain and review relevant clinical records (hospital/SNF notes, medication lists, problem lists, recent labs/imaging as applicable) to support eligibility determination and IDT review.
- Partners closely with the Outreach team, Enrollment RN, IDT, and center leaders to deliver a coordinated, participant-centered enrollment experience.
- Partner with eligibility/enrollment staff to support Medi-Cal/Medicare eligibility workflows and provide clinical clarification when needed.
- Eligibility support & enrollment readiness
- Maintain accurate, timely, and complete intake documentation in the EHR/CRM per internal policy and CMS/DHCS requirements.
- Own intake pipeline visibility and performance reporting (e.g., referral volume, cycle time to screening, cycle time to IDT decision, conversion rate); identify trends and lead improvement actions.
Requirements
- Experience communicating with older adults and caregivers across diverse backgrounds
- Proficiency with documentation systems (EHR/CRM) and strong organizational skills.
- Valid driver's license and ability to travel for home visits (as required).
- Ability to speak Cantonese and/or Mandarin.
- Track intake timelines and required elements to ensure compliance with program standards, including IDT involvement and documentation of enrollment decisions.
Nice to have
- Experience with PACE, managed care, complex care management, or transitions of care.
- Experience working in interdisciplinary teams.
- Certifications, Licenses, Registrations
- Active California RN license in good standing.
- Current BLS certification (or ability to obtain within an established timeframe).
- We're committed to supporting our team's well-being.
- 403(b) with 3% employer contribution + up to 2% match
- Direct applicants only.
Compensation
- $125k-$135k
Benefits
- 100% employer-paid medical, dental & vision coverage
- Acupuncture & chiropractic coverage
- 12 vacation days
- 12 paid holidays + 3 floating holidays (additional flexible days you can use anytime)
- Flexible Spending Account (FSA) & Dependent Care Assistance
- Commuter benefits
- Long-Term Disability Insurance
- Imagine a center where our seniors can receive transformative health care that will allow them to age at home and in their communities.
- At Asian Health Services, we recognize that so many of our elderly patients continue to struggle to get the care they need because of challenges that go beyond the walls of the clinic.
- Based on the PACE model, SpringLight Health will offer coordinated medical care, transportation, meals, social activities, medication management, and caregiver support-all tailored to each individual's needs.
- Support participant and caregiver understanding of the PACE model of care and what enrollment entails (services, center-based care, 24/7 coverage, PCP assignment, pharmacy, transportation, etc.).
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This listing is sourced directly from Asian Health Services's careers page and normalized into a canonical job model.