Canadiantirecorporation

Canadiantirecorporation

Technical Vendor Specialist

Oakville, ON

Sponsorship not specified$53k-$88kDetected 2 days ago
CybersecurityProject ManagementStakeholder ManagementVendor ManagementCustomer SupportCommunicationProblem Solving

About the role

  • Working closely with internal stakeholders and external service providers, the specialist helps ensure vendor-supported services are reliable, secure, compliant, and aligned with business objectives.
  • Join us, where there's a place for you here.

Responsibilities

  • Lead issue escalation and coordinate timely resolution of service and performance concerns.
  • Support vendor governance meetings, operational reviews, and service performance reporting.
  • Maintain vendor system integrations, connectivity, and data exchanges to support business operations.
  • Support technical onboarding activities, access provisioning, and environmental readiness.
  • Coordinate incident management activities across internal teams and external partners.
  • Support root cause analysis, corrective action planning, and service recovery efforts.
  • Maintain vendor documentation, contracts, service inventories, and system dependency records.
  • Support vendor onboarding, offboarding, and periodic review processes.
  • Support enhancements to integrations, reporting, controls, and service delivery practices.
  • Knowledge of system integrations, APIs, data exchanges, application support models, infrastructure concepts, and vendor-supported technology environments.

Nice to have

  • Experience within banking, financial services, payments, fintech, or other highly regulated industries.
  • Familiarity with Third-Party Risk Management (TPRM) programs, vendor governance frameworks, and regulatory expectations related to vendor oversight.
  • Experience with ServiceNow, vendor management platforms, monitoring tools, ticket management systems, or workflow automation solutions.
  • Understanding of cloud services, cybersecurity controls, operational resilience, business continuity planning, and disaster recovery practices.
  • Experience supporting enterprise technology platforms, data integrations, managed services, or large-scale vendor ecosystems.
  • Industry certifications such as ITIL, COBIT, Vendor Management Certification (CVM), Risk Management, Cybersecurity, or Project Management certifications. (Derived from the role requirements and responsibilities.)
  • Our typical hiring range is between $70,000 and $80,000.
  • For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role. #LI-NZ2

Compensation

  • Our typical hiring range is between $70,000 and $80,000.
  • Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements.
  • For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role. #LI-NZ2
  • $53,000 - 88,000

Benefits

  • Bachelor's degree in Business, Information Technology, Computer Science, Finance, or a related field, or an equivalent combination of education and experience.
  • Possess a proactive, collaborative mindset and thrives in a fast-paced environment that values learning and change.
  • We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do.
  • We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond.

Company info

  • At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.
  • Our Commitment to Diversity, Inclusion and Belonging
  • We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better..
  • Accommodations
  • We stand firm in our Core Value that inclusion is a must.
  • Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
  • Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work.
  • We are united in our purpose of being here to help make life in Canada better..
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This listing is sourced directly from Canadiantirecorporation's careers page and normalized into a canonical job model.