phoenixteam

Product Manager

United States · Full-time

No sponsorship$145k-$165kDetected 12 min ago

AWSCI/CDLinuxCybersecurityProject ManagementAgileJiraRoadmappingSalesforceBusiness DevelopmentCustomer SuccessLeadershipCommunicationProblem Solving

About the role

Projects within this workstream span a diverse technology environment, including Linux and Windows server infrastructure, Oracle databases, Salesforce, MuleSoft integrations, and AWS Lambda-based serverless components.
At any given time, 3-4 projects are in flight, requiring the Product Manager to balance active delivery with forward planning, staffing, and stakeholder management.
The role also contributes directly to business development by helping shape cost proposals for new Operations projects, bringing forward lessons learned, estimating assumptions, and staffing models from prior engagements.

Maintain and continuously refine a prioritized roadmap across approximately 15 Operations projects, incorporating ROI, risk, technical dependencies, and VA-wide mandates.
Manage 3-4 concurrent in-flight projects (e.g., infrastructure upgrades, CyberArk/secrets management implementation, application compliance enhancements) from initiation through delivery.
Partner with technical leads and delivery teams to validate proposed solutions, staffing plans, and estimates before they are committed to the client.
Support development of cost proposals and rough order of magnitude (ROM) estimates for new Operations projects, incorporating lessons learned, actuals, and staffing models from prior work.
Identify, track, and manage risks, issues, and dependencies across the Operations portfolio and communicate impacts proactively to the VA lead and program leadership.
Coordinate with other product/workstream leads on the program to manage cross-portfolio impacts and shared resource or infrastructure dependencies.
Own project-level reporting, including status, burn rate, schedule, and risk reporting to both VA stakeholders and internal program leadership.
Maintain and refine the Operations backlog in Jira (or equivalent), including epics, features, and user stories, in partnership with technical leads.
Support onboarding and ramp-up of new project staff, ensuring clear understanding of scope, priorities, and VA operating norms.

Bachelor's degree and 7 years of relevant experience managing technology products and/or projects.
An additional 2 years of experience with an Associate's Degree.
An additional 4 years of experience with a high school diploma.
Demonstrated experience managing infrastructure, security, or IT operations-focused technology projects (e.g., cloud migration, identity/access or secrets management, network or systems upgrades).
Experience managing multiple concurrent projects (3 or more) with competing timelines, dependencies, and resource constraints.
Experience contributing to cost proposals, estimates, or statements of work, including incorporating lessons learned from prior projects.
Strong working knowledge of Agile delivery practices and tools such as Jira and Confluence.
Ability to assess and communicate the impact of decisions across a broader program of related technology products.
Experience supporting the Department of Veterans Affairs (VA) or other federal government clients.
Familiarity with CyberArk or other Privileged Access Management (PAM) and secrets management platforms.

This listing is sourced directly from phoenixteam's careers page and normalized into a canonical job model.