ProAssurance

ProAssurance

Workers' Compensation Associate Claim Representative (Early Talent) - Eastern Alliance

Carmel, IN

Sponsorship not specified$19k-$32kDetected 21 days ago
ExcelRecruitingLeadershipProblem SolvingTime ManagementMentoringMicrosoft Office

About the role

  • An exciting opportunity exists to join the ProAssurance family of companies!
  • Choosing a place to apply your talents is an important decision for anyone.
  • External candidates will report to our Carmel IN office location approximately two days per month.

Responsibilities

  • 10% - Proactively seek coaching and guidance to develop technical knowledge and skills.
  • Proactively seek coaching and guidance to develop technical knowledge and skills.
  • Promptly establish and maintain case reserves that accurately reflect the anticipated financial exposure on each claim
  • Maintain, cultivate, and develop high quality, collaborative working relationships with all parties, including injured workers, agents, customers, and co-workers.
  • Maintain regular contact by telephone and correspondence with all parties.
  • Seek complete information necessary to manage claims and achieve favorable outcomes.
  • Promptly establish and maintain case reserves that accurately reflect the anticipated financial exposure on each claim; revise reserves promptly based on changes in facts and circumstances.

Requirements

  • Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
  • Proficiency in Microsoft Office computer applications
  • ability to learn new computer software applications.
  • Empathic listener with the ability to listen and respond to another person in a way that engenders mutual understanding and trust.
  • Ability to assess the urgency and importance of a situation and take appropriate action.
  • Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels
  • If you are moving forward in the process, a Talent Acquisition team member will confirm if we already have your assessment results.
  • Prepare reports and forms as required by jurisdictional regulations and by the Company's established procedures.

Nice to have

  • Bachelor's degree is preferred
  • Some knowledge of applicable state laws and industry standards preferred.

Compensation

  • ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance.

Benefits

  • 35% - Responds to calls from policyholders, injured workers and providers and directs medical care, where jurisdictionally appropriate, for the unassigned medical only claims.
  • 20% - Reviews medical invoices for unassigned medical only claims.
  • Contacts insureds, injured workers and/or medical providers as necessary to investigate and approve appropriate invoices for payment within established timeframes.
  • a HS Diploma/GED with a minimum of eight years of experience working in a medical, legal or an insurance environment can replace the degree requirement.
  • Basic knowledge of medical terminology, common medical procedures and treatments preferred.

Company info

  • You have plenty of options.
  • Why choose ProAssurance?
  • At ProAssurance, we sell a pledge, and that pledge is delivered by our team members.
  • We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions.
  • ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance.
  • We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.
  • This position supports our workers' compensation line of business, Eastern Alliance.
  • Internal candidates will also work a hybrid work arrangement, but can be based out of any Eastern Alliance office location.
  • The primary responsibility of this position is to consistently execute the Company's ecovery® Return to Wellness philosophy and business model that leads to better outcomes for our injured workers and insureds.
  • We protect others.
  • of this position include managing the unassigned medical only claims in the region and all aspects of assigned claims, including verifying coverage, investigating, managing, and resolving non-complex workers' compensation claims for the Company's customers under direct supervision, following established Company requirements and procedures, and promptly establishing and maintaining accurate reserves.
  • Actively participate in training opportunities for promotion into other positions within the regional claim organization or to excel in this position.

This listing is sourced directly from ProAssurance's careers page and normalized into a canonical job model.