Yoodli AI Roleplays
Growth Customer Success Manager
United States (Remote)
Sponsorship not specified$125k-$150kDetected 30 days ago
SnowflakeDatabricksCRMCustomer SuccessLeadershipCommunicationMentoring
About the role
- Think of it as the batting cage before the big game - but for communication.
- Whether it's a sales pitch, manager feedback session, or media interview, Yoodli provides private, judgment-free, just-in-time coaching.
- Leaders at companies like Google, Databricks, Snowflake, RingCentral, Toastmasters, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers.
Responsibilities
- You'll bring strong customer relationships, maximize satisfaction, and drive growth by managing enterprise client accounts.
- Skilled at working cross-functionally with sales, leadership, and product teams to deliver customer value
- Ability to develop and implement automation strategies that enhance customer lifecycle management from onboarding to renewal, reducing manual processes and improving operational efficiency
- Huge impact opportunity: Build and scale a company from the ground up
- Build and scale a company from the ground up
Requirements
- 3+ years of experience as an enterprise customer success manager
- Proven track record of managing enterprise accounts, driving adoption, and achieving customer success metrics
- Experience shaping and executing customer experience strategies for enterprise lifecycle stages
- Strong proficiency in customer engagement platforms and CRM tools
Nice to have
- Proficient in using advanced analytics tools to monitor customer usage patterns and predict future behaviors
Compensation
- Total compensation is targeted at $125,000 - $150,000 (depending on experience), including variable pay based on quarterly goals
- Work on a daily basis with the founding team and mentors
- Join a fun, inclusive and highly motivated team culture (and help define it!)
- Includes a combination of cash base and commission compensation
Benefits
- Humility, creativity, and team-first-attitude, with a love for learning
- Equity opportunities at a fast growing company
- Health, dental, vision insurance
- Unlimited PTO, free lunches at the office
Company info
- Yoodli is the AI roleplay simulator redefining how individuals and teams master communication. Think of it as the batting cage before the big game - but for communication. Whether it's a sales pitch, manager feedback session, or media interview, Yoodli provides private, judgment-free, just-in-time coaching. Leaders at companies like Google, Databricks, Snowflake, RingCentral, Toastmasters, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. The result is stronger performance, greater team readiness, and a more scalable path to impact.
- We're building a new category called Experiential Learning: a new AI-powered category that helps people learn through conversational roleplays. People don't learn from slides: they learn through dialogue, questions, and iteration. Yoodli makes that process interactive, personalized, and always up to date. It's learning that feels fun, builds confidence, and finally lets organizations measure the ROI of training.
- We've $40M in Series B funding, doubling our team in 2026, and are headquartered at the beautiful Pier 70 in Seattle.
- TED Talk with our "Why"
- Yoodli is the AI roleplay simulator redefining how individuals and teams master communication.
- The result is stronger performance, greater team readiness, and a more scalable path to impact.
- We're building a new category called Experiential Learning: a new AI-powered category that helps people learn through conversational roleplays.
- People don't learn from slides: they learn through dialogue, questions, and iteration.
- Yoodli makes that process interactive, personalized, and always up to date.
- It's learning that feels fun, builds confidence, and finally lets organizations measure the ROI of training.
- Explainer on experiential learning
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