INFRA
Technology Support (IT) Specialist - support independent businesses!
Saint Paul, MN · Full-time
Sponsorship not specified$58k-$72kDetected 19 days ago
Customer SupportResearchCollaborationPublic SpeakingOrganizational SkillsSharePoint
About the role
- Are you a tech-savvy problem solver who loves helping people be successful and constantly learning new things?
- You could work at a unique, growing organization where variety is the norm!
- Troubleshoot and resolve tech issues for INFRA staff.
Responsibilities
- Don't settle for the same old, boring tech support position doing rote ticket resolution.
- INFRA is hiring a Technology Support Specialist who will play a key role in taking our tech support - both internal and external - to the next level and getting new projects off the ground.
- How our Microsoft and multi-tool environment can be improved and iterated to support user needs.
Requirements
- Occasional travel (up to 5%) may be required.
Nice to have
- We love self-taught, curious tech folks.
- 1-3 years' experience working in IT and customer support Advanced training or certification in an IT field required.
- comfortable with speaking and presenting to large groups Experience working with retail POS systems a plus (ECRS, LOC, etc.)
Compensation
- TT2 $57,500-$72,000-$84,000
Benefits
- Each of us receives a full suite of employee benefits including paid vacation and sick time; health, dental, vision, disability, and life insurance; a health savings account; a 401(k) retirement plan; and more.
- We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our tight-knit team and members.
This listing is sourced directly from INFRA's careers page and normalized into a canonical job model.