twelvenyc

Account Manager, Retail

Brooklyn, New York · Full-time

Sponsorship not specified$75k-$85kDetected 20 days ago

Project ManagementNegotiationCommunication

About the role

The Account Manager at Twelve is responsible for overseeing all aspects of client management, from proactively managing briefs through production to cultivating and securing long-term partnerships.
Acting as the primary client liaison, this role ensures seamless communication, alignment, and execution across internal teams, including creative, development, and production.

Proactively manage all new client briefs through production.
Efficiently manage all daily external client communication relating to active briefs through production.
Coordinate and manage all internal communications related to client activity, collaborating with development, creative, and production teams to ensure timely updates and alignment.
Lead the project management of all internal partners to respect Twelve's expected response times and client's ASL's.
Track and cultivate new business activity, regularly engaging with prospective clients to develop partnerships and identify growth opportunities, and providing weekly status updates to stakeholders.
Define and implement tailored client strategies to identify opportunities for growth, address client-specific challenges, and exceed sales and account targets.
Lead RFP and tender submissions, leveraging internal resources to deliver compelling, competitive proposals and secure new opportunities.
Monitor industry trends and client feedback to inform strategy, maintain a competitive edge, and ensure Twelve's solutions remain relevant and impactful.
The Account Manage r will drive strategic growth by identifying opportunities within client portfolios, leading RFP submissions, and nurturing new business relationships.

5 yrs+ experience in a similar role within the retail, beauty or luxury industry.
Highly analytical with the ability to think strategically and be a confident decision-make r.
What You Can Expect:

$75 - $85k depending on experience
Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply.
Once a month our offices close globally (that's an additional 12 days per year)

Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
Generous Paid Time Off -- Including your birthday, personal days, and time off around holidays
Paid Parental Leave
Family planning and wellness benefits

ployees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual

This listing is sourced directly from twelvenyc's careers page and normalized into a canonical job model.