Crafty
Outbound Fulfillment Associate
Carol Stream, IL · Full-time
Sponsorship not specifiedDetected 12 days ago
Data VisualizationAccount ManagementOutbound SalesSupply ChainRecruitingShopifyCommunicationMentoringWarehouse Management System
About the role
- This is a full-time, in-person role located at our Carol Stream, IL, fulfillment center.
- Collaborative - Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
- Effective Communicator - Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
Responsibilities
- The Role Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our Chicago market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy.
- The Fulfillment Associate will achieve an inventory audit score at or above 98.5%, as measured by weekly inventory audits reviewed monthly, to ensure accurate product processing through the fulfillment center and support Crafty's 2026 Market Profit goal of $23.6M.
- The Fulfillment Associate will maintain a hard error percentage of 2% or lower, as measured by quality investigation performance reporting in Tableau reviewed monthly, to ensure fulfillment accuracy and support Crafty's 2026 Market Profit goal of $23.6M.
- The Fulfillment Associate will demonstrate consistent month-over-month improvement in Units Per Hour (UPH) by focusing on efficiency, time on task, and the active application of coaching and feedback from their manager, as measured by inbound and outbound units processed relative to labor hours reviewed monthly, to support Crafty's 2026 Market Profit goal of $23.6M.
Requirements
- 12:30pm - 9:00pm Required Attributes Resilient - Quickly adapts to change and maintains a positive attitude to ensure ongoing success.
- Shift will be as follows: Sunday: 9am - 5:30pm Monday - Thursday: 12:30pm - 9:00pm Required Attributes Resilient - Quickly adapts to change and maintains a positive attitude to ensure ongoing success.
Benefits
- We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave.
Company info
- Crafty's mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work.
- After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year's time.
- At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more.
- Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!
- Partners with peers in different functions within the fulfillment center.
- Problem Solver - Surfaces and articulates basic problems and explores solutions within existing work projects.
- Detail-Oriented - Maintains a high level of accuracy in all fulfillment tasks, from product processing and inventory counts to labeling and order verification, ensuring quality is never sacrificed for speed.
- Reliable - Demonstrates consistent attendance, punctuality, and follow-through on assigned tasks, contributing to a dependable team environment where operational targets are met shift over shift.
- Ideal Experience Experience in warehouse roles such as inbound, outbound, inventory, fulfillment Experience utilizing warehouse equipment such as pallet jacks and fork lifts Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities Food and beverage industry experience Parcel and LTL shipping experience Don't meet all of the qualifications?
This listing is sourced directly from Crafty's careers page and normalized into a canonical job model.