The Florida Panthers

Supervisor on Duty

Baptist Health IcePlex, Fort Lauderdale, FL · Part-time

Sponsorship not specifiedDetected 33 days ago

Customer SupportCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

The Florida Panthers enter their 33 rd season in 2026-27 as one of the National Hockey League's premier franchises.
As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships.
The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

shift by regularly walking the building, observing conditions, communicating with customers and employees, and ensuring a consistently high level of customer service
Oversee and support all front desk operations, including supervision and direction of front desk attendants, interacting with customers, facilitating registrations, and answering and routing incoming phone calls

Ability to handle a fast-paced environment with multiple competing demands
restock program flyers or business cards as needed and inform Front Desk Manager when new orders are required
Excellent customer service, communication, and problem-solving skills
Strong detail orientation
Solid math and cash handling skills
Working knowledge of computers and Microsoft Office Suite; experience with DaySmart or other ice arena-specific software is a plus
Ability to meet the physical demands of the job, including regular movement throughout the building, answering phones, and creating reports

veterans' affairs; children's health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region.
Baptist Health IcePlex - Guest Services
Oversee the general operation of the Baptist Health IcePlex during each
Complete incident reports, engaging Security and informing Baptist Health IcePlex management team members as appropriate
Baptist Health IcePlex, Fort Lauderdale, FL - On-Site

The Supervisor on Duty maintains a strong service orientation in dealing with customers to provide accurate information and receive timely feedback.

ithout regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership i

This listing is sourced directly from The Florida Panthers's careers page and normalized into a canonical job model.