Scale AI

Forward Deployed Product Manager, Public Sector

New York, NY; Washington, DC · Full-time

No sponsorship$276k-$345kDetected 7 days ago

TypeScriptFull-Stack DevelopmentPlatform EngineeringKafkaMachine LearningAgentic AICybersecurityProduct ManagementCustomer SuccessLeadershipCommunication

About the role

This is not a roadmap PM, a CSM, or a solutions engineer.
You know what "production-ready" means inside DoW, and you close the gap. - Distinguish where the product is the constraint from where execution, integration, policy, or change management is the constraint.
PM); writes and speaks at the right level of detail; does not over- or under-explain.

Responsibilities

Build trusted advisory relationships with senior military leaders (flag/general officer and senior civilian equivalents), National Security customer stakeholders, and senior technical leads.
Distinguish where the product is the constraint from where execution, integration, policy, or change management is the constraint. Drive each type of blocker to resolution through the right channel.
Partner closely with Forward Deployed Engineering (FDE) teams and Platform Capability teams so the account runs as a coordinated team, not a set of parallel workstreams.
Identify and develop expansion opportunities grounded in demonstrated customer value.
Balance competing requirements across CCMDs and service components that must collaborate despite differing needs - distinct from building for a single customer.
Own product outcomes across Scale's military planning portfolio and/or its highest-impact national security accounts for LUX, spanning multiple DoW and National Security stakeholders and use cases.

Requirements

6+ years in product management, technical program management, or a customer-facing product ownership role, including experience operating at an L6 (senior/staff) level of scope and autonomy.
Working knowledge of at least one of the following, with an ability to speak credibly to the other:
You can name the customer, the scale, the integration, and what production actually looked like.
Ability to shape a cross-cutting set of solutions across multiple stakeholders and use cases, rather than customer-specific solutions.

Nice to have

Direct experience with AI/ML platform products - agentic capabilities, human-agent interaction, large-scale data, some T&E
or data labeling, RLHF, fine-tuning workflows, and model evaluation pipelines.
Hands-on familiarity with streaming technologies (e.g., Kafka, Flink, Kinesis) or the operational systems that consume them.
Experience in a startup or early-stage environment where process didn't exist and had to be created.
Prior forward-deployed or embedded role (consulting, field PM, solutions engineering with ownership).
Prior military service or DoD/DoW civilian experience in an operations, planning, or acquisitions role.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale
Please reference the job posting's subtitle for where this position will be located.

Compensation

packages at Scale for eligible roles include base salary, equity, and benefits.
Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.
$276,000 - $345,000 USD
For pay transparency purposes, the base salary range for this full-time position in the locations of
$248,800 - $311,000 USD

Benefits

comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Company info

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
Please see the United States Department of Labor's Know Your Rights poster for additional information.
What We're Looking For

Visa & Work Authorization

Active TOP SECRET security clearance (TS/SCI eligibility preferred)

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This listing is sourced directly from Scale AI's careers page and normalized into a canonical job model.