sunriseaba

Operations Manager ABA

Bardstown, Kentucky

Sponsorship not specified$50k-$55kDetected 27 days ago

ComplianceLogisticsHRISHIPAALeadershipCommunicationCollaborationTime ManagementOrganizational Skills

About the role

The Operations Manager is responsible for overseeing the daily operations of the Bardstown Area while managing all regional scheduling functions.
This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams.

Ability to problem-solve quickly and make sound operational decisions
Ability to act with professionalism, accountability, and sound judgment
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Excellent communication skills - in person, by phone, and in writing
Strong interpersonal and leadership skills with the ability to supervise and support team members
Strong attention to detail and ability to maintain accurate data and documentation
Ability to manage scheduling complexities and adapt to real-time operational changes
Proficient with Google Workspace or related software
Bachelor's degree in business, healthcare, psychology, education, or related field preferred
2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred)
Leadership or supervisory experience required
Experience managing schedules, staffing coordination, or workforce planning strongly preferred

Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred)
Knowledge of HIPAA and operational compliance standards preferred

Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment
Serve as the primary point of contact for families for non-clinical needs and general communication
Monitor scheduling trends and proactively address gaps and cancellation impact
Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention
Monitor staff attendance, availability, and time-off requests
Support coverage planning and resolution of staffing gaps
Promote a positive team environment focused on accountability and engagement
Assist with onboarding and offboarding coordination and employee documentation
Manage center-related expenses, supplies, and purchasing needs
Ensure compliance with company policies and applicable labor laws
Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency
Track and follow up on scheduling gaps, unconverted appointments, and lost service hours

This listing is sourced directly from sunriseaba's careers page and normalized into a canonical job model.